RISK BENEFIT REP

Between $18.10 and $19.55 Per Hour Position range in Wichita County $14.37•$26.60 Per hour

RISK BENEFIT REP

WICHITA

FALLS-CITY OF

Occupation:

Compensation, Benefits, and Job Analysis Specialists

Location:

WICHITA FALLS, TX

•76307 Positions available: 1 Job #: 16964232

Source:

WorkInTexas

Posted:

02/03/2026

Updated:

02/06/2026

Expires:

03/05/2026

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Part Time (Less than 30 Hours), Permanent Employment, Other, see job description Shift Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 6 Month(s) Age 18 and up Schedule Part Time Job Type Regular Duration Permanent Employment Public Transit Available Help for .

BRIEF DESCRIPTION

The purpose of this position is to provide administrative and customer service support to the City's Risk Management and Benefits functions. This includes assisting employees, retirees, and the public with questions related to benefits, insurance, and claims; processing and tracking claims for damages; coordinating with insurance providers and medical clinics; and maintaining accurate and organized records. The position ensures timely responses to benefit and claims inquiries, compliance with documentation requirements, and effective communication between employees, retirees, vendors, and the City. The role also assists with open enrollment, wellness initiatives, and retiree benefit programs, while serving as a resource for employees navigating benefits or claim-related issues. By maintaining records, managing communications, and ensuring accuracy in processing, this position plays a key role in supporting the City's risk management and employee services functions.

LICENSING REQUIREMENTS

Driver's License Required•N Type•N/A Endorsements•

N/A OTHER REQUIREMENTS

Pre-employment keyboarding test (typing speed) minimum score is 35. Proficiency in Microsoft Word & Excel. Bilingual helpful.

ESSENTIAL FUNCTIONS

Note:

This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Additionally, please be aware of the legend below when referring to the physical demands of each essential function. (S) Sedentary (L) Light (M) Medium (H) Heavy (V) Very Heavy Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Exerting up to 20 lbs. occasionally; 10 lbs. frequently; or negligible amounts constantly; OR requires walking or standing to a significant degree. Exerting 20-50 lbs. occasionally; 10-25 lbs. frequently; or up to 10 lbs. constantly. Exerting 50-100 lbs. occasionally; 10-25 lbs. frequently; or up to 10-20 lbs. constantly. Exerting over 100 lbs. occasionally; 50-100 lbs. frequently; or up to 20-50 lbs. constantly. # Code Essential Functions 1 L Regular and reliable attendance in compliance with given schedules is a mandatory requirement of this position. Schedules may be subject to change with or without advance notice 2 S Staff the front desk at all times, greet and assist visitors, answer phones, provide guidance to customers, and ensure courteous service. 3 S Receive and process claims for damage, maintain claim files, and ensure timely follow-up with employees, citizens, and insurance providers. 4 S Provide customer service support for active employees and retirees regarding benefit programs, claim status, and coverage questions. 5 S Assist with benefits administration tasks such as open enrollment, wellness initiatives, and retiree benefit coordination. 6 S Maintain accurate records of claims, benefits, and insurance correspondence; ensure files are updated, organized, and searchable in electronic and paper systems. 7 S Track deadlines and ensure timely responses to insurance carriers, legal representatives, or state agencies regarding claims and benefits, and prepare correspondence, reports, and supporting documentation related to claims and benefits programs. 8 S Support the Risk Management and HR team with special projects, trainings, and events, as assigned.

JOB REQUIREMENTS

Experience-Related Requirements Over six months and up to and including one year. Vocational/ Educational Preparation Requires High school graduation or GED equivalent supplemented by specialized courses/training equivalent to completion of one year of college

WORK LOCATION

Office environment

Position :

 1575002

Code :

 1575-1

Type :

 

INTERNAL & EXTERNAL

Location :

 

HUMAN RESOURCES

Grade :

 NE 106

Job Family :

 43-6014.00

SECRETARIES AND ADM Job Class :

 

HR SPECIALIST

Posting Start :

 01/22/2026

Posting End :

 02/05/2026 HOURLY

RATE RANGE

$18.10•19.55