Leave & Accommodations Manager North America

• About the

Role:

• Grade Level (for internal use):
• 10 •

The Role:

• The Team:

• The Leave & Accommodations Manager
• North America operates within the Americas People Solutions team, managing processes for Canada and the United States (US) while providing strategic global support in a forward-thinking environment.

Our People Solutions team members operate across Argentina, Canada, India, Malaysia, Mexico, the Philippines, and the US, working collaboratively in an agile environment that values operational excellence, continuous improvement, and innovative HR solutions. We are committed to developing best practices and adding significant value through advanced process improvements and cutting-edge technology implementations that shape the future of our broader People function strategy.

• Responsibilities and Impact:

• This critical role serves as a senior subject matter expert and process owner, managing the Leave of Absence (LOA) for the US and Canada as well as supporting the global accommodations process.

Through close partnership with People Services, Payroll, Benefits, People Advisors, People Relations, Technology, and third-party vendors, the role ensures regulatory compliance, operational excellence, and an employee-centered experience while driving continuous improvement through process optimization, technology enablement, and the responsible use of AI‑enabled solutions. + Own the LOA process for the US and Canada, including FMLA, state and provincial PFML programs, private PFML plans, short

• and long-term disability and other required or company-sponsored leaves + Ensure ongoing compliance with all applicable federal, state, provincial, and local regulations; monitor legislative changes and lead implementation of required updates in partnership with Legal, Payroll, and Benefits + Oversee the US accommodations process, ensuring full compliance with ADA and other related regulations, including oversight of the interactive process and return-to-work coordination in partnership with Regional People Advisors + Partner closely with People Services, Payroll and Benefits to ensure accurate pay treatment, benefit continuation, arrears processing, audits, and reconciliations during leave periods + Montor and manage third-party leave and accommodation vendors, including operational performance, SLAs, data quality, issue resolution, and continuous improvement + Improve efficiency, accuracy, and employee experience by partnering with People Services and People Technology teams on enhancements to Workday, ServiceNow, and vendor platforms + Serve as mentor and leader for the North America People Services team, ensuring proper support for leave of absence inquiries and administration in accordance with regional expectations and business requirements + Develop and maintain knowledge articles, standard operating procedures, and enablement materials for employees and People Solutions teams + Ensure accurate tracking, governance, and reporting of leave and accommodation data; analyze metrics and trends to support risk mitigation, capacity planning, and decision-making + Contribute to regional and global initiatives related to leave and accommodations strategy, compliance, and operational excellence, including partnering with global and regional teams to drive consistency, governance, and scalable global frameworks •

Compensation/Benefits Information:

• (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $64,320 to $119,841.

Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. (https://spgbenefits.com/benefit-summaries)

• What We're Looking For:

• Basic Required Qualifications:

• + Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent relevant experience.

+ 3+ years of experience in Leave of Absence and/or benefits administration, with deep expertise in U.S. leave programs; Canada experience strongly preferred. + Demonstrated expertise in FMLA, ADA, state PFML programs, disability, and accommodations processes. + Proven experience working cross-functionally with Payroll, Benefits, Legal, People Technology, and external vendors. + Strong analytical and problem-solving skills with the ability to translate data into operational insights.

• Additional Preferred Qualifications:

• + Experience owning or designing accommodations processes at scale.

+ Customer service experience with delivery of SLA-driven metrics and performance standards. + Familiarity with AI-driven HR tools or platforms such as automation software, or predictive analytics tools to streamline HR processes. + Experience in identifying opportunities for process automation within HR processes using technologies like workflow automation, data integration tools, or reporting platforms to improve efficiency and accuracy. + Willingness to stay updated with the latest AI and technology trends in HR to continuously improve processes and strategies.

• What's In It For
• You?

• Our Mission:

• Advancing Essential Intelligence.

• Our People:

• We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective.

Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

• Our Values:

• Integrity, Discovery, Partnership
• Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

• Benefits:

• We take care of you, so you can take care of business.

We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

+

Health & Wellness:

Health care coverage designed for the mind and body. +

Flexible Downtime:

Generous time off helps keep you energized for your time on. +

Continuous Learning:

Access a wealth of resources to grow your career and learn valuable new skills. + Invest in

Your Future:

Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. +

Family Friendly Perks:

It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. + Beyond the

Basics:

From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

• Global Hiring and Opportunity at

S&P Global:

• At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions.

Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

• Recruitment Fraud Alert:

• If you receive an email from a spglobalind.

com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (https://www.spglobal.com/content/dam/spglobal/corporate/en/documents/careers/Corp\_0525-Recruitment-Fraud-Alert.pdf) .

• Equal Opportunity Employer
• S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

• US Candidates Only:

• Know Your Rights:

  Workplace discrimination is illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

• Job ID:

• 327944

• Posted On:

• 2026-05-13

• Location:

• Boulder, Colorado, United States