Associate Account Manager

Associate Account Manager Walnut Creek, CA Job Details Full-time $55,000 - $70,000 a year 1 day ago Benefits Commuter assistance Paid parental leave Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance Employee discount Paid sick time Pet insurance Qualifications Microsoft Word Computer operation Microsoft Excel Microsoft Outlook Handling insurance claims Computer literacy Mid-level CPCU High school diploma or GED Personnel records management Organizational skills Epic Life & Health Insurance License Cross-functional collaboration Associate's degree Communication skills

Full Job Description Job Description Job Description Job Title:

Associate Account Manager Department:

Employee Benefits Location:

West Division About Us:

Acrisure's West Division began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure West Division to where it is today, with a culture built on organic partnership. Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure's massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

Job Summary:

Performs more routine responsibilities and are primary points of contact for the clients they oversee, while working under direct supervision. Supports and informs coverage strategy and plan and applying principles of insurance and applies to everyday situations.

Responsibilities:

Perform daily service on assigned tasks by EB Account Managers/Executives in all aspects of plan administration, client, and employee advocacy Support the team with consistent follow-through on deadlines, providing accurate and timely information as needed Assist members with benefit claims, inquiries, providing guidance, and support Resolving member claim issues by collaborating providers, billing offices, medical group, and carriers Auditing enrollment Supports preparation of Open Enrollment and overall process Maintain accurate employee records, ensure confidentiality of sensitive information Maintain knowledge of all group coverages, all relevant policy and plan documents Complete other functions and assignments as assigned including back-up duties This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

Active Health & Life license or ability to obtain one within 60 days of hire date. Strong organizational skills- ability to discern priority and initiative. Computer skills, specifically Microsoft Word, Outlook and Excel Excellent verbal and written communication skills as well as strong interpersonal skills

Reasoning Skills:

Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form. EPIC experience a plus. Employee Navigator experience a plus.

Education/Experience:

High School diploma required, Associate Degree or higher preferred. CPCU or special training course completion a plus.

Benefits & Perks:

Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs Offering hybrid work option Opportunities for Growth Parental Leave Generous time away

Pay Details:

The base compensation range for this position is $55,000 - $70,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including:

Physical Wellness:

Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

Mental Wellness:

Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

Financial Wellness:

Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

Family Care:

Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. … and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting . Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents:

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