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SR
Staples Retail
Director, Sales Compensation
Career Insights for Director of Compensation / Benefits
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Based on Massachusetts data
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What they do
A Director of Compensation or Benefits is in charge of design, implementation, compliance, and evaluation of a company's compensation and benefits programs. Manages staff members of the compensation and benefits team. Advises senior management team on employee compensation topics.
$169,871 / year median in Massachusetts
+6% projected growth
Job Description
Staples is business to business. You're what binds us together. The Director, Sales Compensation is responsible for leading the design, execution, governance, and optimization of Staples' sales incentive compensation programs. Partnering closely with Sales, Finance, HR, and Sales Operations leaders, this role ensures compensation plans drive profitable growth, motivate desired sales behaviors, and align with company objectives. The Director oversees compensation strategy, operations, systems, analytics, and governance supporting a complex national sales organization. What you'll be doing: Lead the variable compensation execution team. Ensure timely and accurate payments and serve as a business partner to Sales Leadership and our Sales Operations partners. Design, model, and execute variable compensation plans (commissions, SPIFFs, and incentive programs) that drive desired sales behaviors and align with business objectives. Lead monthly and quarterly close processes: calculate accruals, validate attainment data, review payout files, and ensure accurate and timely seller payments. Administer and configure the incentive compensation management (ICM) tech stack (e.g., Anaplan, Xactly, Varicent): roadmap, configuration, data integrity, and user adoption, achieving >98 % calculation accuracy. Apply and enforce established policies, SOX-compliant controls, and audit procedures for all comp-related data flows; remediate exceptions within 30 days. Partner with Sales Operations, HR, and Legal to draft plan documents, governance charters, and dispute-resolution processes; ensure 100 % participant acknowledgement each plan year. Develop and deliver dashboards and reporting that provide actionable insights into seller attainment, compensation performance, and business outcomes. Lead sales-comp workstream for strategic projects (e.g., M&A sales-comp transition, new GTM models) delivering on-time, on-budget outcomes. Evaluate compensation plan effectiveness and recommend enhancements based on business performance, market practices, and evolving sales strategies. What you bring to the table: Strategic business acumen Strong analytical and problem-solving skills Executive presence and influencing capability People leadership and coaching skills Change management expertise Effective cross-functional collaboration Strong attention to detail and execution focus High integrity, confidentiality, and accountability What's needed-