Exception

We are looking for a detail-oriented Business Analyst to support incentive compensation systems for a Long-term Contract position based in Memphis, Tennessee. In this role, you will oversee the daily administration and ongoing optimization of a compensation platform, helping ensure accurate calculations, reliable payouts, and a strong user experience. This opportunity is well suited to someone who enjoys working with complex data, improving system performance, and partnering across teams in a fast-moving environment.

Responsibilities:

• Oversee daily administration of the incentive compensation platform, ensuring stable performance and dependable processing of compensation results.
• Update system settings, business rules, and organizational structures to align with evolving compensation plans and operational needs.
• Coordinate data flow between the compensation application and connected source systems such as Workday and other internal platforms.
• Review data accuracy, system output, and payout calculations through regular audits and validation activities.
• Investigate discrepancies or technical issues affecting compensation results and drive timely resolution with relevant stakeholders.
• Create and maintain clear process documentation to support compliance standards, audit readiness, and operational consistency.
• Provide end-user assistance for system questions, data concerns, and troubleshooting requests related to compensation processing.
• Participate in testing, rollout, and ongoing improvement efforts for new compensation plans, platform enhancements, and system upgrades.