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Retention Specialist

Job

SWIFT DEBT RELIEF INC

Costa Mesa, CA (In Person)

$49,920 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 8/1/2026

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Job Description

Retention Specialist
SWIFT DEBT RELIEF INC
Costa Mesa, CA Job Details Full-time $49,920 a year 13 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Flexible schedule Qualifications Customer communication
Full Job Description Benefits:
401(k) Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance
UNCAPPED
performance-driven bonuses! We're seeking a dynamic candidate with experience in customer engagement and retention. This role involves strengthening relationships with current clients, addressing concerns to prevent cancellations, and supporting clients on their financial journey. Ideal candidates are motivated, coachable, and skilled in communication and customer service.
Responsibilities:
Build rapport with clients, address inquiries, and promote satisfaction Proactively prevent cancellations Navigate challenging conversations Ensure compliance with industry regulations Maintain records via
CRM Qualifications:
Sales or customer service experience CRM proficiency Strong record-keeping and compliance skills Adaptability and teamwork Professional under stress Fluent in
English and Spanish Benefits:
Dental, health, vision insurance 401(k) Paid time off Flexible schedule Full-time, 8-hour day shifts (Mon-Fri), in person