Work Opportunity Specialist

Job Description The Work Opportunities Specialist assists families build strong foundations for success in the work environment. Through ongoing assessment and monitoring, the Work Opportunities Specialist develops customer driven plans that emphasize strengths, interests, and steps needed to resolve barriers to employment. The Work Opportunities Specialist also links and assists customers access internal and external supports and monitors compliance with the plan according to program requirements. Finally, the Work Opportunities Specialist collaborates with a multidisciplinary team to ensure the holistic needs of the family are met while program requirements are satisfied. Essential Duties and Responsibilities Interview and assess program participants to identify obstacles to employment. Assist the customer set employment goals and create plans to achieve them. Monitor and track participants engagement in program activities. Link families to resources and supportive services. Minimum qualifications

Education:

Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:

Six months of public contact experience involving negotiating, interviewing, explaining information, gathering and compiling data, performing analysis of data, writing correspondence, and completing mathematical or legal tasks. OR Six months of general office, retail, food service, construction trades, or similar experience including data entry, record filing and maintenance, multi-line phone use, general computer skills and email software. General clerical, data processing, technical or administrative experience is defined as work performing a variety of duties which are clear-cut and typically found in office settings, such as filing, copying, inputting data, general computer skills, and directing telephone calls. OR Six months of experience in the U.S. Armed Forces.

Note:

These requirements are established by the Family Investment Administration by authority provided in Human Services Article Title 5, Subtitle 2, Section 204 (b)(1) of the Annotated Code of Maryland. The Office of Personnel Services and Benefits of the Department of Budget and Management and the Examination Services Unit of the Maryland Department of Human Services do not have the authority to accept substitutions or equivalents.