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Client Relations Specialist - Career Opportunity!
Career Insights for Equal Opportunity Representative / Officer
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Scorecard
Based on Texas data
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What they do
An Equal Opportunity Representative or Officer monitors and evaluates compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.
$57,841 / year median in Texas
+14% projected growth
Job Description
Client Relations Specialist - Career Opportunity! Axiom Professional Solutions - 5.0 Austin, TX Job Details Full-time $22 - $25 an hour 18 hours ago Qualifications Managing customer accounts Customer relationship building Customer retention strategy Phone communication Identifying new business opportunities Logistics customer service Customer satisfaction tracking Account development Managing clients in a customer support role Inside sales Issue tracking Customer engagement Organizational skills Client growth strategy CRM system proficiency Productivity software Customer growth strategy Account management experience Entry level Under 1 year Client interaction via phone calls Full Job Description Client Relations Specialist Full-Time | In Office | N Austin Office | $22-$25 per hour plus performance-based bonus potential Principle Distribution is hiring a full-time Client Relations Specialist to support customer relationships from our North Austin corporate office. This role is ideal for a confident communicator who enjoys building long-term business relationships, asking thoughtful questions, solving problems, and identifying opportunities to improve service and grow customer accounts. Principle Distribution provides dedicated delivery driver solutions throughout Texas and Arizona. You will work with customers, operations teams, and leadership to strengthen communication, improve retention, and identify practical growth opportunities. Responsibilities Call assigned customers monthly to assess satisfaction and strengthen relationships. Discuss service quality, driver performance, communication, and overall customer needs. Identify concerns early and communicate urgent issues to operations and management. Uncover opportunities for additional routes, drivers, locations, or delivery services Document customer feedback, open issues, risks, and next steps in Nutshell CRM. Provide clear updates on customer satisfaction trends and growth opportunities. This is NOT a call center position Approximately 60-80% of this position is dedicated to Customer Service Representative responsibilities, with the remaining 20-40% consisting of administrative and operational support duties assigned by management. What We're Looking For Strong, professional phone presence. Confidence speaking with managers, business owners, and decision-makers. Strong listening, relationship-building, organization, and follow-through skills. Comfortable asking direct questions and discussing service concerns professionally. Experience with Microsoft Office 365 and CRM technology. Client relations, customer service, inside sales, account management, or other customer-facing experience preferred. Transportation, logistics, or delivery experience helpful but not required. Compensation and Growth $22-$25 per hour, based on experience. Performance-based bonus potential. Opportunity to grow into account management, client success, or business development. How to Apply To apply, please submit your resume and a brief note explaining why you would be effective speaking with customers, asking direct questions, and building long-term business relationships over the phone.