Join the QCP Team! QCP is looking for a friendly, organized, and dependable Bilingual Human Resources Assistant / Receptionist to join our team in Norco, California! Since 1976, QCP has been a family-owned and operated manufacturer of architectural site furnishings. We're looking for someone who enjoys working with people, stays organized, and can manage multiple responsibilities in a fast-paced environment. In this role, you'll be the welcoming face of QCP while supporting our Human Resources department, assisting employees in both English and Spanish, and helping keep our daily office operations running smoothly.

POSITION SUMMARY

The Human Resources Assistant / Receptionist provides administrative and clerical support to the Human Resources Department while managing daily receptionist and front desk responsibilities. As a primary point of contact for employees, applicants, visitors, and vendors, this position requires strong organizational skills, professionalism, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced manufacturing environment. Bilingual proficiency in English and Spanish is required to effectively communicate with and assist employees, applicants, and visitors in both languages.

ESSENTIAL DUTIES AND RESPONSIBILITIES1.

Human Resources Support Assist with new hire onboarding, including preparing employment paperwork, coordinating orientations, and organizing required documentation. Assist English- and Spanish-speaking employees with onboarding documents, general HR inquiries, company communications, and routine administrative requests. Support recruitment activities, including scheduling interviews, communicating with applicants, and coordinating pre-employment requirements. Maintain accurate, organized, and confidential employee personnel files and Human Resources records. Assist with employee data entry, personnel changes, and updates to HR systems and records. Prepare, organize, and maintain employee forms, correspondence, reports, and other HR-related documentation. Assist with tracking employee training, attendance documentation, policy acknowledgments, and required records. Provide routine verbal interpretation and assistance with general employee communications in English and Spanish, as needed. Respond to general employee inquiries and refer questions or concerns requiring additional review to the appropriate Human Resources representative. Assist with employee engagement activities, company events, recognition programs, and other HR initiatives. Support the Human Resources Department with data entry, filing, scanning, recordkeeping, and general administrative tasks. Maintain strict confidentiality of employee information, personnel records, and sensitive company matters. Perform additional Human Resources administrative duties as assigned. 2. Receptionist and Front Desk Responsibilities Greet and assist employees, visitors, applicants, vendors, and other individuals entering the facility in a professional and courteous manner. Answer, screen, and direct incoming telephone calls in English and Spanish. Provide bilingual assistance to employees, visitors, and applicants regarding general company information and routine inquiries. Monitor the reception area and coordinate visitor check-in procedures in accordance with company policies. Receive, sort, and distribute incoming mail, packages, and deliveries. Maintain a clean, organized, and professional reception and front desk area. Assist with ordering, organizing, and maintaining office and kitchen supplies. Provide general administrative support, including filing, scanning, copying, and document preparation. Communicate effectively with employees, management, and other departments to ensure inquiries and requests are directed appropriately.

QUALIFICATIONS AND REQUIREMENTS

Education and Experience High school diploma or equivalent required. Additional education or coursework in Human Resources, Business Administration, or a related field preferred. Previous experience in an administrative, receptionist, or Human Resources support role preferred. Previous experience in a manufacturing or industrial environment is a plus. Familiarity with HR systems, employee recordkeeping, or onboarding processes preferred. Knowledge, Skills, and Abilities Bilingual proficiency in English and Spanish required. Ability to communicate clearly and professionally with employees, applicants, visitors, and management in both English and Spanish. Ability to read and understand routine workplace communications and HR documents in both languages. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. Strong organizational and time-management skills with excellent attention to detail. Effective verbal and written communication skills. Ability to manage multiple responsibilities and adjust priorities based on business needs. Strong customer service and interpersonal skills. Ability to maintain confidentiality and exercise discretion when handling sensitive employee information. Ability to work independently and collaboratively with employees, supervisors, and management. Professional, dependable, punctual, and approachable demeanor. Ability to follow established company policies, procedures, and instructions. Willingness to learn and develop additional Human Resources administrative skills.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Work is primarily performed in an office environment within a manufacturing facility. Regular use of a computer, telephone, printer, copier, and other standard office equipment. Prolonged periods of sitting and computer work may be required. Occasional standing, walking, bending, reaching, and handling office materials. May occasionally enter designated manufacturing or shipping areas and must comply with applicable safety procedures and personal protective equipment requirements.

ADDITIONAL INFORMATION

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. QCP reserves the right to modify job duties and responsibilities based on operational and business needs, consistent with applicable law. QCP is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

Pay:

$25.00 - $27.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person