Bilingual (Spanish/English) 2nd Shift Support Assistant - Part-Time

BCS CREW

|

Normal, IL Pay:

$20.00-$25.00 per hour

Job Type:

Part-Time Schedule:

2 days per week to start |

Second Shift Work Location:

In-Person Only - Normal, IL

BCS CREW

is a growing commercial cleaning and facility services company seeking a dependable, organized, and bilingual (Spanish/English) Second Shift Support Assistant to join our office team! This is a part-time, in-office position starting at two days per week, with the potential for additional hours The ideal candidate is a strong communicator who enjoys helping others, stays organized in a fast-paced environment, and can confidently support our Spanish-speaking cleaning technicians during evening operations. Key Responsibilities Employee Communication & Second-Shift Support Answer incoming calls, text messages, and communications from cleaning technicians. Provide assistance to Spanish- and English-speaking employees regarding schedules, work assignments, cleaning expectations, and general questions. Communicate call-offs, attendance issues, and scheduling concerns to management. Assist employees with basic operational issues involving equipment, supplies, or cleaning procedures. Translate employee messages and company instructions between Spanish and English. Document and escalate operational concerns when necessary. Monitor employee clock-ins, clock-outs, timesheets, and attendance. Follow up with technicians regarding daily cleaning checklists and required work photos. Maintain organized employee information and operational records. Assist with documenting equipment problems, employee requests, and customer concerns. Support management with daily administrative responsibilities and operational follow-ups. Recruiting & Onboarding Assist with creating and managing job postings on Indeed and other recruiting platforms. Review applications and communicate with potential candidates. Conduct initial phone screenings and help coordinate interviews. Assist new employees with onboarding paperwork and company procedures. Help employees access and understand company communication and management platforms. Qualifications Fluent in Spanish and English (required) - speaking, reading, and writing. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Comfortable answering phone calls and communicating through WhatsApp and email. Proficient with computers and basic office applications. Ability to work independently while following company procedures. Dependable, professional, and detail-oriented. Previous administrative, customer service, recruiting, or operations experience preferred. Schedule & Compensation $20.00-$25.00 per hour , depending on experience. Part-time, second-shift position. Starting at two days per week , with potential for additional hours. 100% in-office position in Normal, Illinois. No remote or hybrid work. Why Join

BCS CREW?

At BCS CREW, we're a growing team that values communication, reliability, and teamwork. This is a great opportunity for someone who enjoys working with people, supporting daily business operations, and gaining experience in office administration, employee relations, and recruiting. We're looking for someone who can become a dependable part of our operations team as we continue to grow. Apply today to join the

BCS CREW

team!

Pay:

$20.00 - $25.00 per hour Expected hours: 16.0 per week

Benefits:

Flexible schedule

Language:

Spanish (Required)

Work Location:

In person