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Services Operations Administrator PAYS $27/hr Woburn, MA
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Global Channel Management, Inc.
Woburn, MA (In Person)
$56,160 Salary, Full-Time
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Job Description
Services Operations Administrator PAYS $27/hr
Woburn, MA Job Poster :
Global Channel Management, Inc.Skills:
Supply Chain PO |Location:
Woburn , Massachusetts ,United States Of America Views:
44 Services Operations Administrator needs 5 years' experience Services Operations Administrator requires:- Bachelors Degree in Business, Finance, or Supply Chain, or equivalent work experience required.
- Between 1-2 years of related experience required.
- Other Requirements
- Oracle and Microsoft Office Suite experience required.
- PO management or financial processing experience preferred.
- Excellent written and oral communication skills, with an ability to present ideas and information clearly and confidently.
- Approximately 5% travel may be required to support the position's responsibilities.
- Excellent problem-solving skills with a proactive approach to issue resolution and strong focus on customer service.
- Strong attention to detail and ability to validate financial data.
- Strong organization, planning, and project management skills; ability to prioritize tasks for yourself and a team to meet requirements and deadlines.
- Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. Services Operations Administrator duties:
- Implement improvements to current processes to maximize efficiencies.
- Provide exceptional customer service to and partnership with the Operations and Accounting departments and to customers and/or vendors.
- Manage customer and/or vendor POs and serve as the main point of contact for related inquiries.
- Monitor the full customer and/or vendor PO lifecycle, including tracking statuses and managing closures, cancellations, or extensions and/or ensuring accurate accounts receivable transactions, credits, and Oracle budgets.
- Validate customer and/or vendor requests to ensure they are completed on time, align with business guidelines, and are financially accurate.
- Review and reconcile pass-through costs to ensure correct billing and contract compliance, and/or review and analyze reports for invoicing, fees, and customer POs.
- Identify and resolve PO exceptions, collaborating with internal teams and escalating when needed.
- Support project setups and fee validations and contribute to best practices and consistent standards