HR Technology Coordinator Tennant Company life insurance, 401(k) United States, Minnesota, Eden Prairie 10400 Clean Street (Show on map) Jun 17, 2026
Location:
United States
Eden Prairie, MN Hours:
MondayFriday Pay:
$46,200- $69,200 With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry.
For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected. Job Summary The HR Technology Coordinator serves as the primary point of intake for HR Technology-related inquiries and operational support across HR Centers of Excellence. This role manages the HR Technology shared inbox, triages and resolves Tier 1 requests, and ensures timely routing and follow-up across HR systems, processes, and programs. In addition, this role provides administrative and coordination support across HR functions including recruiting, talent development, benefits, and compensation. The HR Technology Coordinator plays a key role in delivering a consistent, high-quality employee experience while building foundational knowledge of HR systems, tools, and processes. Key Responsibilities Manage the HR Technology shared inbox and intake channels, serving as the first point of contact for HR system and HR-related inquiries
Triage incoming requests, resolve Tier 1 inquiries, and route issues to the appropriate teams or HR Centers of Excellence (COEs)
Monitor follow-up and ensure timely responses and resolution of employee and manager inquiries
Ensure continuity of support across HR Technology and HR functions by coordinating requests across global teams and time zones
Support basic HR system inquiries, including navigation, process guidance, and general troubleshooting
Assist with HR transactions and updates following established processes and approvals
Provide coordination and administrative support across HR functions, including recruiting, talent development, benefits, and compensation
Partner with HR teams to ensure consistent communication, documentation and employee experience across HR programs
Maintain and update knowledge articles, job aids, and process documentation to support HR Technology and HR operations
Identify recurring inquiries or trends and recommend improvements to processes, documentation, or intake workflows
Support continuous improvement initiatives to streamline HR Technology processes and enhance service delivery
Leverage automation and AI-enabled tools where appropriate to improve efficiency in intake management, documentation, and communication, ensuring accuracy and appropriate human review Qualifications Associate's or Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent work experience.
Typically 2-5 years of HR, HR Operations, HRIS support, shared services, or related administrative experience.
Working knowledge of HR systems and tools, with the ability to quickly learn new platforms and technologies.
Strong attention to detail with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Demonstrated customer service mindset with strong written and verbal communication skills.
Ability to effectively triage and manage high-volume inquiries while maintaining accuracy and responsiveness.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office tools, including Outlook, Excel, and Teams. Key Competencies Customer-focused and service-oriented approach
Strong organizational and time management skills, with the ability to prioritize and manage high-volume requests
Analytical thinking and problem-solving ability
Process-oriented with a continuous improvement mindset
Ability to work independently and collaboratively in a team environment
Strong attention to detail and commitment to accuracy
Effective communication skills across a variety of stakeholders and HR functions
Comfort working across multiple systems and tools, with the ability to quickly learn new technologies Total Compensation = Pay range + Benefits Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. The salary range reflects both entry into the role and future growth. Total Compensation = Base Salary + Benefits Benefits = A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, up to 8 paid company holidays and 3 personal holidays per year, dental and vision coverage, wellness rewards, robust family support programs, companypaid disability and life insurance, and a full Employee Assistance Program. Defining Our Employee Value Proposition At Tennant Company, we... Discoverfulfilling work with opportunities for growth and meaningful recognition. Drivethe quality and innovation our customers rely on in our products and services. Connectwith people who care about each other, ourbrandsand our communities. These are the principles that define how our employees experience Tennant Company, make Tennant a great place to grow your career, and are at the core of our legacy and future.
Together, they serve as guideposts for working with our customers, our partners and one another. Begin your journey with us. Let's reinvent how the world cleans. Equal Opportunity Employer Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.