Job Description
ROLE SUMMARY
The Human Resources Administrative Assistant provides professional administrative and guest service support to the Human Resources Department. This role serves as a welcoming first point of contact for team members, applicants, visitors, and leadership while supporting a variety of Human Resources functions including recruitment, onboarding, employee engagement, training coordination, records management, and departmental operations. The ideal candidate is highly organized, detail-oriented, approachable, and committed to maintaining confidentiality while supporting a diverse workforce. This position works closely with all members of the Human Resources team and contributes to creating a positive team member experience across the organization. KEY RESPONSIBILITIES
Team Member & Visitor Support Receive, greet and screen department visitors in a professional and welcoming manner. Answer and direct incoming phone calls, emails, and correspondence. Serve as a point of contact and source of information for team members, applicants, visitors, and leadership. Respond to routine inquiries regarding company policies, procedures, benefits, employment opportunities, and departmental services. Assist team members with account access, navigation, and basic troubleshooting related to Paycom, Awardco, and other applicable service platforms. Assist team members and applicants with the completion of forms, applications, and required documentation. Administrative & Departmental Support Provide administrative support to all Human Resources staff members. Assist with maintaining accurate team member records and filing systems in compliance with organizational policies and applicable regulations. Prepare reports, spreadsheets, presentations, emails, letters, and other HR-related files and documents. Assist with planning and implementing team member events, departmental initiatives, and employee engagement efforts. Assist with the coordination of team member communication efforts and internal announcements. Maintain confidentiality of sensitive team member and organizational information. Assist with compliance reporting and record maintenance. Help ensure HR files, databases, and documentation are organized, accurate, and current. Support departmental audits and other compliance-related activities as needed. Support payroll, benefits, and leave administration processes as needed. Maintain a clean, professional, and organized reception environment. Monitor and maintain office supplies and departmental materials. Attend department meetings and training sessions as required. Onboarding & Training Support Assist with scheduling meetings, interviews, orientations, and training sessions. Assist with employment processes including posting and monitoring job openings, communicating with applicants and leadership, and performing drug and alcohol testing. Support onboarding activities including new hire paperwork, orientation preparation, employee file creation, uniform distribution, and badge printing. Assist with maintaining applicant tracking and recruitment records. Support training initiatives by assisting with schedule coordination, material preparation, attendance tracking, and record maintenance. Additional Duties & Responsibilities Perform additional duties and responsibilities as assigned to support departmental and organizational operations. EXPERIENCE & QUALIFICATIONS
Previous Human Resources and/or Administrative Assistant experience required. Associate's or Bachelor's degree in Human Resources, Business, or a related field preferred. Must be at least 18 years of age. SKILLS, KNOWLEDGE & ATTRIBUTES
Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint. Excellent interpersonal and guest service skills. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Strong conflict resolution and deescalation skills. Strong problem-solving and critical thinking abilities. Ability to learn HRIS (Paycom) and other business systems and platforms. Ability to maintain strict confidentiality and exercise sound judgment. Ability to interact professionally with individuals at all levels of the organization. Ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment. Ability to adapt to changing priorities and operational needs. Ability to work effectively with individuals from diverse backgrounds and experiences. Professional appearance and demeanor. Dependable, self-motivated, and team-oriented. UNIVERSAL REQUIREMENTS
Sensitivity to various cultures, including Native American cultures. Regular attendance and punctuality. Ability and willingness to work any changes in scheduled hours as required. Serve as a credit to Jackpot Junction Casino Hotel and encourage others to do the same. PHYSICAL DEMANDS
Mobility throughout the facility. Ability to sit for extended periods of time. Ability to assist with event setup and teardown as needed.
