The Service Specialist works under the supervision of the Director and Associate Director Talent Mobility Center of Excellence to coordinate clinical schedules and staffing on a daily basis. Assists with facilitating staffing resources, including supplemental staff and reassignment of staff in collaboration with leaders for optimum utilization of personnel. Performs a variety of clerical functions and tasks. Calculate suggested staffing requirements based on patient census and other staffing guidelines. Compare to available staffing and suggest alignment as needed. Receives daily sick/absent calls, reassigns staff and makes calls to cover as needed. Receives phone calls, answers staffing and personnel questions when appropriate, and relays messages as needed. Processes staffing changes by updating daily staffing boards. Coordinate assignment of float pool and PRN staff to meet the needs of the patients. Enters and updates data into API to ensure accuracy of reporting. Print daily, weekly and other periodic API reports as scheduled and as requested by leaders. Assists with auditing/analyzing API schedules. Acts as a resource for staff and leaders for API system. Is knowledgeable of current staffing and scheduling policies and advises leaders of discrepancies. Assists with maintaining staff schedules. Uses computers and computer systems to enter data and/or process information. Communicates daily with the leaders or designee to verify and facilitate daily staffing consistent with patient care needs. Communicates pertinent staffing plans for future shifts to on-coming Medical Center Coordinator. Effectively interacts with caregivers and leaders. Works independently and is capable of adjusting to changing environment. Other duties as assigned Education H.S. Diploma

• Required Work Experience ANSOF Training.
• Required Knowledge of computer programs (excel, word, etc.).
• Required 4-6 weeks on-the-job training.
• Required Licenses and Certifications Upon Hire Travel Requirements Travel to off-site locations may be required.
• Required Mosaic Life Care is a health care system in northwest Missouri.

With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.