We are seeking an individual with good customer service, attention to detail and basic math skills to process annual and interim recertifications of tenant information accurately and timely. The successful candidate must relate effectively with residents; provide professional, responsive customer service; demonstrate respect for residents and others in our neighborhoods; be proactive in follow-up and instilling a sense of urgency and desirably for lease compliance; and be innovative and adaptive, in order to operate effectively in a team environment with interruptions and changing priorities.

CPO offers exceptional benefits including:

Health, Dental, Vision, Life & Disability insurance; Paid Vacation, Sick and Holidays; 401(k) Savings and Matching Contributions; Employee Assistance Program; and Education Assistance. For more information about CPO, visit our website at: http://www.cpoms.org. The Recertification Specialist duties include, but are not limited to: Conduct annual and interim recertifications Monitor and manage failure to recertify process Process gross rent changes Respond to audit findings Prepare and maintain required reporting Provide support and cross-train with team members Provide support to help the team complete required tasks

Minimum Qualifications:

GED or High School Diploma Knowledge of Outlook and Microsoft Office Basic math skills Adaptable to a changing environment and handle multiple priorities Analyze information and successfully identify and troubleshoot complications Strong verbal and written communication skills Strong interpersonal skills, including conflict resolution Customer service that supports CPO vision, mission and core values

Preferred Qualifications:

1+ years of experience in affordable housing compliance and property management Industry-related designations preferred, e.g., HCCP, FHC, CAM, CHAM, SHCM, etc. Selected candidates will be subject to the following background checks: Criminal History Drug Screen CPOMS is an equal opportunity employer. Equal employment opportunity is not only good practice - it's the law and applies to all areas of employment, including recruitment, selection, hiring, training, transfer, promotion and demotion, termination, compensation and benefits. As an equal opportunity employer, CPOMS prohibits unlawful discrimination based on race, religion, creed, color, national origin or ancestry, sex, age, marital status, sexual orientation, gender, gender identity, gender expression, genetic expression, disability, veteran or military status, or any other basis that would be in violation of any applicable federal, state or local law.

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person