A Human Resources Administrative Assistant supports an organization or company's HR department by performing personnel-related administrative tasks. Maintains HR records by entering new hires, transfers, terminations, employee changes, salary increases. Assists employees with benefit information and new employee setup. Schedules and tracks weekly overtime and internal staff events.
US Tech Solutions
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HRIS Operations Support Admin # 26-22229
Carlisle, PA
Posted yesterday
Apply Now $25-$30 per hour
Carlisle, PA Contract Duration:
6 months
Administrator Pool Responsibilities:
Primary focus is administrative and "help desk" support of SAP SuccessFactors modules for Recruitment, Onboarding, Talent/Performance Management, and Learning Administration, as well as other systems/services that supplement these processes. Working primarily through a ticket queuing system (ServiceNow), research and resolve requests for help or system maintenance. Via ticket system, email, phone, or video calls, troubleshoot and resolve reported issues; Examples of issues include (but are not limited to):
RECRUITING
Job Requisition and/or career site errors
ONBOARDING
User password resets
ONBOARDING
Onboarding unsuccessful, process questions
ONBOARDING
I-9/eVerify issues
ONBOARDING
Accurate cancellation of onboarding processes, as needed
TALENT:
User/manager unable to see a performance review form
TALENT:
User/manager unable to write/edit a performance review form
TALENT:
Performance form needs to be re-routed
LEARNING
eLearning course will not launch
LEARNING
eLearning course will not give credit/mark complete
LEARNING
courses missing or mistakenly added to learning plans Take ownership of assigned tasks, inquiries and make sure that they are completed efficiently Follow established process for filtering, viewing, and self-assigning tickets in ServiceNow queue, focusing on meeting expectations for timeliness (SLA), accuracy, productivity, and professional/friendly response Partner with other Business Services and/or IT teams as needed Other related tasks may be assigned
Administrator Pool Requirements:
1-2 years (preferred) of professional experience in a corporate or a service-oriented environment HRIS experience, preferably with Recruiting & Onboarding ("R&O") or Learning Management ("LMS") experience; SAP SuccessFactors experience desirable but not required; SAP SuccesFactors Onboarding 2.0 experience highly desired Able to easily adapt to changing priorities and work under the pressure of deadlines Excellent communication and interpersonal skills Strong analytical and critical thinking skills Solid skills with Microsoft suite: Excel (pivot table and V-lookup experience is a plus), Word, PowerPoint Quick to adapt to new technologies and skills Self motivated but comfortable collaborating with a team
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement:
By applying, you acknowledge that AI-assisted tools may be used during hiring. IND01 #
LI-AS140
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