Learning and Development Associate

Pittsburgh Regional Transit is seeking a Learning and Development Associate to coordinate all aspects of New Hire Orientation - scheduling, communicating with applicants, assisting with paperwork completion, and ensure the daily schedule stays on track. Support new employees and their managers throughout the onboarding process. Assist colleagues with various functions of the department such as departmental communications, managing employee inquiries, and supporting classroom needs. Administer employee special programs including tuition reimbursement, student loan repayment assistance, and police training and education incentive. Conduct applicant background screenings when necessary.

Essential Functions:

Coordinates new hire orientation by creating and distributing communications to PRT's new hires and presenters. Proctors new hire orientations and acts as a liaison between new hire and hiring department. Conducts new hire orientation tours and monitors completion of orientation trainings. Support the department through various duties such as drafting employee communications, running training reports, sending training reminders, processing invoices, supporting instructors before/during courses, and reviewing/proofing trainings and training materials. Responsibilities will include supporting additional programs or functions identified for employee recruitment and retention. Conducts background checks on perspective candidates which includes various communications to verify education, previous and current employers, and motor vehicle records.

Job Requirements:

High School Diploma or GED. At least two (2) years of experience in a customer service-focused role. Minimum of one (1) year of experience managing projects Highly competent in the use of Windows, Microsoft Word, and Excel, and PowerPoint, with at least two (2) years of experience managing and manipulating data. Professional and effective communication skills Excellent public speaking skills. Ability to manage multiple tasks, high volume, and adhere to deadlines and remain detail oriented. Willingness and ability to work shifts and pass days. Valid PA Driver's License.

Preferred Attributes:

Associate degree in Communications, Education, Human Resources Management, or directly related field from an accredited school. Demonstrated ability in the use of Adobe Acrobat to create forms and documents. Experience with paying invoices through a PeopleSoft. We offer a comprehensive compensation and benefits package. Interested candidates should forward a cover letter (with salary requirements) and resume at https://Careers.

RidePRT.org .