People Operations Admin

People Operations Admin Framingham, MA 01701

Remote Job Title:

People Operations Admin Intro:

We've been forging digital transformation through the lens of Salesforce for 20+ years for 3,000+ customers across the globe. We are a Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Agentforce, Data Cloud, Loyalty Cloud Personalization, Intelligence, Marketing Cloud Engagement, Service Cloud, and Sales Cloud. We accomplish incredible digital transformation for our customers with incredible people. We've always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers. About the

Role:

We're looking for a People Operations Admin to support the day-to-day employee experience across the full lifecycle—from onboarding through offboarding. This role is ideal for someone who enjoys balancing core HR responsibilities with opportunities to support recruiting efforts as needed. You'll play a key role in ensuring our people processes run smoothly, employees feel supported, and our growing organization stays compliant and people-first.

Duties & Responsibilities:

People Operations & HR Support Serve as a primary point of contact for employee questions related to policies, benefits, and general HR inquiries Support onboarding and offboarding processes, ensuring a seamless employee experience Maintain accurate employee records and HR systems (HRIS) Assist with performance management cycles, employee relations matters, and engagement initiatives Partner with leadership to support employee development and retention efforts Ensure compliance with federal, state, and local employment laws and internal policies Help implement and improve HR programs, policies, and processes Employee Experience & Culture Support initiatives that enhance employee engagement, culture, and communication Assist in administering employee surveys and action planning Help coordinate company events, trainings, and internal programs Recruiting Support Partner with recruiters and hiring managers to support hiring needs Assist with job postings, interview scheduling, and candidate communications Help manage applicant tracking system (ATS) updates and candidate pipelines Support a positive candidate experience throughout the hiring process

Education & Experience Requirements:

2-5 years of experience in HR, People Operations, or a related field Strong knowledge of HR fundamentals (employee relations, compliance, HRIS, onboarding/offboarding) Experience supporting recruiting processes or working closely with talent acquisition teams Excellent organizational skills and attention to detail Strong interpersonal and communication skills with a customer-service mindset Ability to handle sensitive information with discretion and professionalism Comfort working in a fast-paced, evolving environment

Preferred Qualifications:

Experience in a high-growth or scaling organization Familiarity with ATS and HRIS systems (e.g., Greenhouse and ADP) Exposure to multi-state employment practices

What We Offer:

Competitive salary and performance-based incentives Comprehensive benefits package, including health, dental, and vision insurance Opportunities for professional development and career growth A collaborative and inclusive work environment

Why You Should Join Us:

100% CEO approval on Glassdoor Small but mighty team of ~150 Engagers Values that drive us: Be Great at What You Do, Be Growth Oriented, Be a Team Player, Own It Currently 100% remote work arrangements If you're interested, so are we! Send your resume our way, and we'll contact you for a phone interview if you meet qualifications. We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.