Major Richmond Hospital is in need of a Onboarding Coordinator Monday Through Friday temp to perm role Days Shift (Weekdays)

Hours:

7:45-4:15pm M-Fri 3 Month Duration- Contract/Might go longer Key Responsibilities Ensure candidates complete all new-hire paperwork, including background check and employment authorization forms. Review and verify Form I-9 documentation for accuracy and completeness, and submit background check and employment authorization documents through third-party vendors in a timely manner. Conduct remote or in-person verification of employment eligibility documentation for new hires in accordance with federal regulations. Ensure proper documentation, secure storage, and maintenance of employee Form I-9 records and supporting documents. Capture employee badge photographs and upload them to the appropriate database. Perform notarization of Virginia State Police documents and conduct Virginia State Police background checks. Verify that all required forms and signatures are completed accurately and within established deadlines. Respond to candidate questions regarding required documentation and onboarding procedures. Represent VCU Health System professionally by assisting patients, visitors, and staff with directions and general inquiries. Provide support to team members, accept alternate assignments as needed, and contribute to special projects that support the mission of VCU Health System and the department. Perform additional duties as assigned. Work Environment and Physical Requirements Manage frequent, high-volume customer interactions in a professional manner. Maintain composure and accuracy during periods of high stress and fluctuating workloads. Work effectively in a general office environment with frequent interruptions. Demonstrate manual dexterity and perform repetitive hand and arm movements as required. Sit, stand, and walk for extended periods. Remain flexible and collaborative when assisting team members and accepting alternate assignments. Required Skills and Qualifications Zero (0) to one (1) year of customer service experience. Excellent listening and communication skills, with a strong commitment to providing high-quality customer service. Technological aptitude and the ability to navigate multiple computer systems and software applications. Team-oriented, self-motivated, and able to work independently with minimal supervision. Strong organizational skills and attention to detail, with the ability to multitask in a fast-paced environment. Demonstrated commitment to diversity, equity, and inclusion through continuous learning, inclusive behaviors, and proactive bias management. Strong memory, reasoning, and problem-solving skills. Ability to hear, communicate clearly, write legibly, read, and apply logical thinking. Ability to manage competing priorities and meet deadlines. Flexibility and adaptability in response to changing processes, priorities, and workloads. Preferred Skills and Experience Experience working in a high-volume customer service environment, such as an in-person service setting or call center. Required Education High school diploma or GED.