HR and Benefits Assistant

Key Responsibilities Benefits Administration Assist with administration of employee benefits programs, including medical, dental, vision, 401(k), FSA, and voluntary benefits Support employee benefits enrollment, changes, and terminations in HRIS (UKG Pro) Serve as a point of contact for employee benefits questions, including eligibility, claims, and coverage Coordinate with benefits vendors, brokers, and third-party administrators (e.g., Prairie States, Collaborative Care) to resolve issues Assist with annual open enrollment, including employee communications, system setup, and follow-up Reconcile benefit invoices and coordinate with payroll to ensure accurate deductions Support compliance with ACA, COBRA, HIPAA, and ERISA requirements Human Resources Support Assist with onboarding processes, including new hire paperwork, background checks (MySource), and HRIS entry Coordinate and track completion of onboarding tasks in UKG Maintain and update employee records, ensuring accuracy and compliance Assist with preparation of offer letters, job descriptions, and employee communications via DocuSign Support employee lifecycle changes including transfers, status changes, and terminations Assist with timekeeping and payroll processes, including reviewing timecards, transfers, and accrual tracking in UKG Provide general administrative support to HR, including document management and reporting Leave of Absence & Compliance Support Assist with administration and tracking of leave of absence requests, including FMLA documentation and pay code tracking Ensure timely and accurate documentation in alignment with company policy and regulatory requirements Support HR in maintaining compliance with federal, state, and company policies Assist with audits, reporting, and documentation related to HR and benefits Employee Support & Engagement Respond to employee inquiries in a timely, professional, and supportive manner Help educate employees on HR policies, procedures, and benefits offerings Support HR initiatives related to employee engagement, communication, and retention Promote a positive, team-oriented, and service-focused culture Qualifications Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred 1-3 years of HR, benefits, payroll, or administrative experience preferred Experience with HRIS systems (UKG Pro experience strongly preferred) Strong attention to detail, organization, and accuracy Ability to manage confidential information with discretion Excellent interpersonal and communication skills Proficiency in Microsoft Office (Excel, Word, Outlook) Ability to manage multiple priorities in a fast-paced environment Core Competencies Strong organizational and time management skills High level of accuracy and attention to detail Customer-service mindset with a focus on employee support Ability to communicate complex information clearly and professionally Adaptability and willingness to support various HR functions Problem-solving and critical thinking skills Work Environment & Schedule Monday through Friday, standard business hours Additional hours may be required during payroll processing and open enrollment periods Office-based or hybrid depending on business needs Why Join Hometown Pharmacy? At Hometown Pharmacy, we value our employees as much as the communities we serve. This role is essential in ensuring our "Hometowners" receive the support, resources, and benefits they need to succeed. You will be part of a collaborative HR team dedicated to creating a positive and compliant workplace environment.