Manager, Human Resources Operations Sonoran University
9 Tempe, AZ Job Details Full-time $75,000 a year 1 hour ago Benefits Dental insurance Qualifications Project management experience in education Team supervision Student record keeping Academic institution experience Online learning environment experience Employee data management Supervising experience Managing projects Experience at colleges/universities Productivity software Office management Employee record maintenance File organization University experience Full Job Description Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and wellbeing of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty. As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE
This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values.
Job Description/Summary:
The Manager of Human Resources Operations is responsible for leading the operational delivery of Human Resources services, including HR systems, compliance, audits, leave administration, benefits coordination, process improvement, employee engagement programs, and management of HR operational staff. The position serves as the primary liaison to the University's Professional Employer Organization (PEO) and ensures efficient, compliant, and employee-focused HR operations. The Manager, Human Resources Operations, is responsible for the following: HR Operations Management Serve as the primary day-to-day liaison with the University's PEO. Coordinate with Payroll and Recruiting regarding onboarding, employee changes, offboarding, employee data, and employment documentation, and audits. Develop and maintain HR procedures and workflows. Recommend and implement process improvements. Lead the planning and execution of at least two university-wide employee engagement events annually, including logistics, communications, vendor coordination, budgeting, and post-event evaluation. Benefits Administration Serve as the University's primary internal benefits administrator and liaison with the PEO and vendors regarding employee benefit programs. Partner with the PEO and vendors to administer medical, dental, vision, life, disability, retirement, and voluntary benefits. Coordinate and lead annual Open Enrollment activities. Assist employees with benefit-related questions and escalated issues. Monitor eligibility, enrollments, qualifying life events, and compliance requirements. Leave Administration and Accommodations Administer
FMLA, ADA
accommodations, workers compensation coordination with employees, and state leave requirements. Facilitate the ADA interactive process and maintain records. Compliance and Risk Management Support compliance with federal, state, and local employment laws. Conduct audits of personnel files and HR processes. Assist with policy development and communication. Manage audits with outside agencies HR Systems and Data Management Serve as the functional owner of the HRIS and related technologies. Ensure data integrity and accuracy. Support HR technology enhancements and implementations. Project Management and Continuous Improvement Lead HR operational projects and process improvement initiatives. Coordinate annual HR programs, open enrollment activities, and compliance calendars. Manage HR vendor relationships and service delivery. Leadership and Manager Support Train managers on HR policies, procedures, and documentation practices. Develop tools and resources that support effective people management. Actively engage in professional growth activities and events to advance inclusive excellence by being a lifelong learner and innovator. Possesses a growth mindset with a willingness to embrace innovative techniques and inclusive excellence practices; fosters a sense of belonging and establishes a welcoming environment for all individuals. Experience Required 3 years
- student record maintenance experience supporting guidelines/best practices set forth by federal/state and other regulatory agencies (NASFAA, AACRAO, FERPA). 2 years
- Federal Work Study program management adhering to U.S. Department of Education guidelines 3 years
- general office management experience (phones, filing, calendar, administrative duties) Experience creating and presenting financial aid information to diverse groups 8 years
- demonstrated progressive leadership experience within a regionally accredited institution of higher learning Demonstrated proof of successful online academic program development experience leading to positive student outcomes 3 years
- using Microsoft office suite, multiple calendar management 2 years
- Communicating direction from leadership to outside sources Education Requirements Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or related field.
Equivalent combination of education and experience may be considered. Experience 5+ years of progressive human resources, payroll, benefits, business operations, or administrative management experience. Experience administering HR processes, employee records, HR systems, payroll, benefits, or compliance programs. Experience managing projects, coordinating vendors, and improving business processes. Experience producing reports, analyzing data, and maintaining confidential information. Preferred Experience Human Resources experience in higher education. Experience working with a Professional Employer Organization (PEO). Experience with leave administration (FMLA, ADA, workers' compensation coordination). Experience supporting audits, compliance reviews, or regulatory reporting. Supervisory or team lead experience. HRIS administration experience. Any combination of education, training, and experience that provides the required knowledge and abilities. Working Environment Activities are performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling of up to 25 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions. Background/Screening All candidates offered a position at
SONORAN UNIVERSITY
undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.
SONORAN UNIVERSITY
is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
SONORAN UNIVERSITY
is a smoke free campus. Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence.
About Sonoran University:
Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature.
We uphold our core values:
We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing. The University's College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals. To serve the University's mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition's Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth. The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet. The University's Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need. Nurture your knowledge, visit sonoran.edu
