As Area People Services Manager, you'll serve as a trusted People Services partner to the General Managers and leadership teams of two premier hotels in Marina del Rey - Marina del Rey Hotel and Jamaica Bay Inn, a Tapestry Collection by Hilton. You'll support leaders across employee relations, recruiting, compliance, engagement, development, and HR operations while helping create a positive, consistent, and compliant team member experience.
You will:
Partner with General Managers and leadership teams on day-to-day People Services needs Support a consistent, engaging, and compliant experience for new hires, transfers, promotions, and terminations Coach managers through employee relations, performance management, and workplace concerns Support investigations related to harassment, discrimination, Workers' Compensation, and other employee relations matters Partner with Home Office People Services on leaves of absence and compliance with applicable employment laws Support recruiting and selection, including job postings, interviews, references, offers, and talent pipelines Help managers navigate payroll-related matters, including meal periods, missed punches, overtime, and payroll processing Support performance reviews, leadership development, recognition, and company programs Partner with leadership to strengthen team member engagement, communication, and transparency Coordinate and track New Hire Orientation and onboarding activities Support monthly benefits enrollment and quarterly 401(k) enrollment Maintain accurate team member records and HRIS information Support Workers' Compensation claims and communicate with adjusters as needed Maintain required compliance postings and property People Services resources Represent the company with outside agencies, including unemployment hearings or union matters when needed Identify opportunities to improve the team member experience and strengthen property culture Partner with the Home Office People Services team on company initiatives and program.
WHAT SUCCESS LOOKS LIKE
Hotel leaders feel supported and confident navigating People Services matters, team members have a consistent and engaging experience, and property practices are compliant, organized, and aligned with company standards. You're a trusted resource for leaders who helps solve problems, strengthen teams, and create a positive workplace culture across both hotels.
WHAT WE'RE LOOKING FOR
3+ years of related HR/People Services experience; hospitality experience required Bachelor's degree or equivalent experience Strong employee relations experience, including investigations and performance management Experience supporting recruiting, onboarding, benefits, leaves, Workers' Compensation, and HR compliance HRIS experience preferred Strong coaching, leadership, communication, and presentation skills Ability to build trust and work effectively with employees and leaders at all levels High level of integrity, confidentiality, and sound judgment Strong knowledge of employment practices and business operations Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint Fluent Spanish a plus Reliable transportation to travel between both hotels
WHAT WE OFFER
Medical, Dental & Vision Insurance 401(k)
Vacation & Sick Leave Team Member Travel Program:
Hotel & Dining discounts Hilton Team Member Rates Community & Team Building through volunteering