Workforce Planning Manager, Operations

MenziesAviation

•

Denver, Colorado

•

PERMANENT

Updated 09/09/2026

Job Description

Job Summary

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Planning Manager supports daily station and network performance by analyzing operational data, identifying trends, and delivering actionable insights. This role focuses on improving on-time performance, reducing delays, and enhancing overall operational efficiency through data mining, reporting, and performance tracking. The position requires strong analytical capability, attention to detail, and the ability to work independently in a fast-paced, time-sensitive environment.

What you will be doing

Conduct data mining and operational research related to flight performance, delays, turn times, and resource utilization

Track and analyze key performance indicators (KPIs) such as on-time departures, ground handling efficiency, and staffing performance

Monitor daily operations and provide real-time and post-operational reporting to leadership

Identify root causes of delays and operational disruptions, providing data-driven recommendations for improvement

Develop and maintain reports, dashboards, and performance scorecards for station and network leadership

Prepare clear, accurate, and timely reports and presentations for operational briefings

Utilize advanced Microsoft Excel (pivot tables, lookups, data modeling) and PowerPoint to support analysis and communication

Ensure data integrity and consistency across operational reporting systems

Communicate findings effectively with cross-functional teams including ramp, customer service, and leadership

Manage multiple priorities in a dynamic, high-pressure environment while meeting strict deadlinesHas the duty to suggest any improvements to working practice especially those relating to safety and security

Operate motorized equipment

Frequent bending, stretching, push/pulling, stacking and kneeling in small, confined locations

Performs other duties as assigned

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Experience in airline or airport operations is strongly preferred
• Strong knowledge of operational KPIs such as on-time performance, turn performance, and delay codes
• Advanced proficiency in Microsoft Excel and PowerPoint
• Proven ability in data analytics, performance tracking, and reporting
• Strong research and data mining skills with attention to operational detail
• Ability to make sound decisions based on data analysis
• Self-motivated and able to work independently with minimal supervision
• Excellent organizational and time management skills
• Strong communication skills with the ability to present data clearly to operational teams and leadership
• Proactive approach with a strong sense of urgency and initiative
• Must be 18 years of age or older
• Possess and maintain a valid US drivers license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing

Education

Bachelors and/or 4+ years of experience in airline operations as a leader

Requirements

Advanced skills in Microsoft Excel, Access, and Word

Previous experience with workforce management, KPI analysis and planning tools like GS Planning, SITA, Polaris

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

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