Operations and Staffing Manager - Home Health Alpha Allied Home Care Deerfield Beach, FL Job Details Full-time From $65,000 a year 7 hours ago Benefits 401(k) Qualifications Optimizing workflow processes Collaborate with healthcare professionals Employee onboarding Document compliance management Home care experience Patient scheduling systems Healthcare industry recruitment experience Expiration dates monitoring Provider database maintenance for medical credentialing HR communication Phone communication Service scheduling Staff scheduling Filing HR legal compliance Team scheduling Scanning Mid-level Disciplinary action management Employee data management HR compliance Decision making Compliance documentation Healthcare practice operations management Clinical staff recruitment Organizational skills New hire orientation Productivity software Business operations Onboarding process management Full Job Description Operations & Staffing Manager - Home Health Position Summary We are seeking an experienced Operations & Staffing Manager to oversee the day-to-day administrative and staffing operations of a growing home health agency. This position serves as the operational hub of the organization, ensuring that patients are appropriately staffed, caregivers are successfully onboarded, personnel records remain compliant, and office operations run efficiently. The ideal candidate thrives in a fast-paced healthcare environment, is highly organized, excels at problem-solving, and enjoys building efficient systems and processes. Previous home health experience is strongly preferred. Key Responsibilities Staffing & Scheduling Manage the daily scheduling of nursing staff to ensure all patient shifts are appropriately covered. Coordinate staffing for new patient admissions. Respond to call-offs, schedule changes, and staffing emergencies. Match nurses with patients based on clinical competencies, availability, and family preferences. Monitor overtime, staffing utilization, and scheduling efficiency. Maintain accurate scheduling records within the agency's scheduling platform. Serve as the primary point of contact for staffing-related questions from nurses and families. Onboarding & Personnel Compliance Coordinate onboarding of newly hired clinical staff. Ensure all employment documentation is completed accurately and timely. Maintain personnel files in compliance with state, accreditation, and payer requirements. Track professional licenses, CPR certifications, physicals, background screenings, TB testing, CEUs, and other required credentials. Monitor expiration dates and proactively ensure staff remain compliant. Assist with orientation and onboarding processes for new employees. Office Operations Oversee day-to-day administrative operations. Answer and route incoming phone calls professionally. Coordinate communication between field staff, patients, families, and agency leadership. Maintain organized patient and personnel records. Assist with document management, scanning, filing, and record retention. Support leadership with administrative projects and operational initiatives. Identify opportunities to improve workflow efficiency and office processes. Human Resources Support Assist with employee onboarding and offboarding. Maintain employee records and HR documentation. Support performance documentation and corrective action processes. Help ensure compliance with company policies and employment requirements. Coordinate employee communications and administrative HR functions. Operational Support Collaborate with clinical leadership to ensure smooth patient admissions and continuity of care. Work closely with recruiting to transition newly hired nurses into active staffing. Assist with implementation of operational processes that improve efficiency and scalability. Support multiple office locations as the organization continues to grow. Qualifications Previous experience in home health, healthcare staffing, or healthcare operations. Experience managing staff schedules in a healthcare environment strongly preferred. Excellent organizational and time-management skills. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making abilities. Excellent written and verbal communication skills. High attention to detail and commitment to accuracy. Proficiency with Microsoft Office and healthcare software systems. Experience with home health scheduling software is preferred. Experience maintaining personnel files and compliance documentation is preferred. Ideal Candidate The ideal candidate enjoys solving operational challenges, keeping complex schedules organized, and creating structure in a fast-moving healthcare environment. They are calm under pressure, proactive, and capable of managing multiple competing priorities while maintaining exceptional attention to detail. Success in this role requires someone who can balance excellent customer service with strong organizational skills, communicate effectively with both families and clinicians, and ensure that the administrative side of the agency operates efficiently every day. As our organization continues to expand, this position offers significant opportunities for professional growth and increased leadership responsibility. Alpha Allied Home Care is an independently owned and operated homecare provider located in Jupiter. We are a licensed Home Health Agency (AHCA #299991425) servicing Palm Beach County.

https:

//info.flclearinghouse.com

Pay:

From $65,000.00 per year

Benefits:

401(k)

Work Location:

In person