Area Director, Human Resources

Position Summary:

The Area Director | HR Business Partner is responsible for HR strategy for a home hotel location and for providing regional support to a larger geographic area of hotels, partnering with the Executive Committee team to lead the 5 Drivers to success.

Essential Functions:

Provide onboarding and ongoing support to HRD's and GM's. Provide training and guidance to the on-property HR contact on their responsibilities and duties. Develop processes to help properties maintain a high level of HR effectiveness in the areas of policies and procedures, audit controls and employee relations. Promote learning and self-sufficiency by ensuring HRD's and GM's can sustain HR best practices. Provide policy interpretation and ensure accurate and consistent application of all company policies and procedures and related local, state and federal laws. Stay informed of local legislative/compliance changes and work with Corporate HR to implement solutions as needed. Act as trusted advisor and sought after resource for leadership and staff. Coach management team on employee relations, employee engagement and retention, and compliance issues. Escalate issues as appropriate. Help manager navigate through sensitive issues as well as coach and develop their teams. Serve as a career mentor and leader to Human Resources Directors. Measure, proactively manage and improve the recruiting and on-boarding process to meet short term and long term needs. Support talent management efforts including talent development, succession planning, associate engagement, coaching and team building. Ensure all Wage Plans are competitive and conduct periodic wage surveys as required. Conduct investigations at assigned properties when needed and support resolution of employee issues. Facilitate the delivery of new hire orientation and proactive training initiatives such as union awareness, FMLA/ADA, compensation and other programs. Lead innovation in training methods, with focus on process improvement. Manage the Human Resources function with location transitions. Help strengthen and maintain Company culture, including to coordinate special programs, functions and incentives to improve guest service. Collaborate with Corporate HR and fellow EHRD's on projects, challenges, and needs. Contribute positively to an HR culture of professionalism and distinction. Engage in networking and professional development opportunities. Work in a cooperative and friendly manner with fellow associates. Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter. Perform any reasonable request as assigned or directed by General Manager. Bachelor's degree in Human Resource or related business field​ 7-10 years' experience leading HR functions, demonstrating proven investigation and problem resolution skills Strong hospitality and business acumen Demonstrated experience and skill with critical thinking and problem solving Ability to work both independently and as part of a strong team of HR professionals. Ability to travel to properties and attend company leadership meetings/conferences Strong business communication skills verbal and written Strong presentation skills and ability to train at leadership and hourly level Knowledge of federal, state and local employment laws and regulations High work ethic Strong computer skills in Microsoft Suite Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously. Regular attendance according to established guidelines May be required to work varying schedules to reflect the business needs of the property Must possess basic computational ability Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times Ability to converse calmly with upset associates, superiors and guests in intense emotional situations Ability to participate in, and at times lead departmental and/or hotel team meetings Physical Requirements (In-Office Role) Ability to work in a standard office environment. Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day) Occasional standing and walking throughout the workday. Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment. Ability to communicate effectively verbally and in writing. Occasionally required to stand, walk, bend, reach, or carry items. Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies). Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles). Ability to hear and participate in conversations and meetings, use phone and/or headset Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.