The Human Resources Manager originates and leads HR practices and objectives that foster an employee-oriented, high-performance culture. This position oversees the full HR lifecycle, ensuring strict compliance with federal, state, and industry-specific regulations, while serving as a strategic partner to management and a trusted resource for field and administrative staff.

Key Responsibilities Recruitment & Workforce Planning High-Volume Talent Acquisition:

Manage full-cycle recruitment for security guards, patrol officers, supervisors, and administrative staff.

Onboarding & Orientation:

Oversee onboarding, ensuring new hires are properly integrated, aligned with company culture, and briefed on post orders.

Retention Strategies:

Develop and implement initiatives to improve officer retention and engagement in a high-turnover industry.

Compliance & Credentialing Guard Licensing & Guard Cards:

Ensure 100% compliance with state and local regulatory bodies regarding security guard registration, licensing, and renewals.

Background & Screenings:

Manage strict pre-employment screening processes, including criminal background checks, drug testing, and reference verifications.

Labor Law Compliance:

Maintain up-to-date knowledge of state and federal labor laws, including FLSA, FMLA, and industry-specific wage/hour regulations (e.g., meal/rest break compliance for shift workers).

Employee Relations & Performance Management Conflict Resolution:

Act as the primary point of contact for employee grievances, conducting thorough and impartial investigations when necessary.

Disciplinary Action:

Support and guide field supervisors through disciplinary procedures, performance improvement plans (PIPs), and terminations.

Policy Administration:

Maintain and update the Employee Handbook, ensuring clear communication of company policies, uniform standards, and code of conduct.

Payroll & Benefits Administration Payroll Oversight:

Partner with the scheduling/operations team to ensure accurate hours tracking, overtime calculation, and seamless payroll processing.

Qualifications Language:

Bilingual fluency in English and Spanish is

REQUIRED.

Must be able to effectively communicate, write, and conduct employee relations in both languages.

Education:

Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).

Experience:

3+ years of progressive HR experience, with a strong preference for individuals who have worked in the private security, law enforcement, or workforce/shift-based industries .

Systems Proficiency:

Advanced proficiency with HRIS and payroll platforms (e.g., ADP, Paycor) and standard office software (MS Office, Google Workspace). Familiarity with security scheduling software (e.g., TrackTik) is a major plus.

Industry Knowledge:

Deep understanding of employment laws, OSHA compliance, and workers' compensation management.

Skills:

Exceptional conflict-resolution, communication, and multitasking skills. Ability to maintain a high level of integrity and confidentiality.

Preferred Qualifications Certification:

SHRM-CP or PHR certification highly desirable.

Benefits:

Employee assistance program Employee discount

Experience:

Human resources management: 3 years (Preferred) Full cycle recruiting: 1 year (Preferred)

Language:

English (Required) Spanish (Required)

Work Location:

In person

Pay:

From $65,000.00 per year

Benefits:

Employee assistance program Employee discount

Experience:

Human resources management: 3 years (Preferred) Full cycle recruiting: 1 year (Preferred)

Language:

English (Required) Spanish (Required)

Work Location:

In person