Human Resources Director

Memoir is seeking a Director of Human Resources to build, lead, and scale a fully in-house HR function. This is a strategic and hands-on leadership role responsible for transitioning from a PEO model to internal HR, payroll, and benefits administration while ensuring compliance, scalability, and operational excellence. This position requires a leader who can architect systems and policy while actively managing day-to-day HR operations across corporate, field, and seasonal teams. Key Responsibilities HR Leadership & Operations Design and implement a comprehensive in-house HR function Oversee employee lifecycle processes: recruitment, onboarding, performance management, employee relations, and offboarding Align workforce planning with company growth and seasonal labor cycles Develop policies, handbooks, SOPs, and documentation standards HRIS & Payroll Infrastructure Lead selection and implementation of a new HRIS and payroll platform Oversee company-wide payroll operations (multi-state, exempt/non-exempt, seasonal) Ensure wage and hour compliance and develop internal payroll controls Administer benefits programs including health insurance, 401(k), and bonus structures Compliance & Risk Management Ensure compliance with federal, state, and local employment laws Oversee workers' compensation, unemployment claims, and internal investigations Maintain audit-ready personnel records and conduct internal compliance reviews Financial & Strategic Partnership Partner with Finance on payroll accuracy, workforce cost forecasting, and compensation planning Manage HR budget, benefits spend, and technology investments Provide compensation benchmarking and reporting analytics Leadership & Culture Serve as the primary HR advisor to executive leadership Coach managers on performance management and employee relations Establish scalable performance review frameworks and support leadership development Qualifications 7-10+ years of progressive HR leadership experience Direct experience managing payroll operations Experience leading HRIS and/or payroll system implementation Strong knowledge of federal and state employment laws Experience in multi-state employment environments Proven ability to build or scale HR infrastructure

Preferred:

Experience transitioning from PEO to in-house HR Background in events, entertainment, hospitality, or multi-site operations SHRM or

PHR/SPHR

certification