Workforce Program Manager

Program Manager Position Overview The Program Manager is responsible for the successful planning, coordination, and delivery of organizational programs and services. This role ensures that daily program operations run smoothly, participants receive high-quality support, and staff are equipped to meet performance goals. The Program Manager works closely with the Associate Director and Executive Director to strengthen service delivery, track outcomes, and maintain alignment with the mission and vision of the organization. Key Responsibilities Program Leadership & Oversight Manage the day-to-day operations of assigned programs to ensure effectiveness and alignment with organizational objectives. Supervise and support program staff (facilitators, case managers, intake specialists, etc.) with coaching, guidance, and accountability. Coordinate program activities, workshops, and services to ensure they are delivered on schedule and at a high standard of quality. Monitor program progress, identify challenges, and recommend solutions to strengthen outcomes. Partnerships & Community Engagement Maintain positive relationships with community partners, schools, workforce agencies, and other stakeholders connected to program services. Represent the organization at relevant program-related meetings, community events, or coalitions as assigned. Help expand resources and opportunities for participants through collaborative partnerships. Staff Development & Supervision Lead regular team check-ins and provide ongoing communication to keep staff informed and aligned. Offer coaching and mentoring to staff to strengthen their skills in service delivery and participant engagement. Track staff performance and provide feedback in collaboration with the Associate Director. Foster a supportive, mission-driven team culture focused on results and participant success. Operations & Compliance Ensure program procedures comply with organizational policies, funder requirements, and regulatory standards. Oversee accurate and timely collection of program data, case notes, and reporting. Assist in preparing reports for funders, partners, and internal leadership. Monitor program expenditures and ensure alignment with approved budgets. Strategic & Administrative Support Support the Associate Director and Executive Director in planning, evaluation, and program improvement initiatives. Contribute feedback to grant proposals, reports, and presentations as needed. Provide leadership coverage in the absence of the Associate Director or Executive Director when directed. Participate in organizational planning sessions to ensure programs align with long- term goals. Qualifications Experience in program management, workforce development, education, social services, or community-based organizations. Demonstrated ability to supervise staff, manage operations, and deliver participant- focused results. Strong organizational, problem-solving, and communication skills. Knowledge of compliance standards, reporting requirements, and data tracking in nonprofit programs. Bachelor's degree in nonprofit management, social work, education, public administration, or related field (equivalent experience considered).

Core Competencies Leadership:

Provides clear direction, support, and accountability for staff and participants.

Program Execution:

Ensures high-quality delivery of services and activities.

Collaboration:

Builds positive relationships with staff, partners, and community stakeholders.

Accountability:

Monitors progress, ensures compliance, and drives continuous improvement.

Adaptability:

Responds to changing needs, challenges, and opportunities with flexibility. Duties may be modified based on the evolving needs of the organization.

Job Type:

Part-time Pay:

$26.00 - $28.00 per hour

Work Location:

In person