Job Summary The Human Resources Manager oversees and supports all HR operations at Butterfield Country Club, ensuring consistency, compliance, and a positive employee experience across all departments. This position plays a hands-on role in training and development, employee engagement, compliance, payroll backup, HR operations, and project management, while providing both strategic and administrative support to leadership and department managers. The HR Manager serves as a key partner in fostering a professional, collaborative, and high-performing workplace culture aligned with the Club's mission and standards of excellence. The HR Manager ensures that all employment practices align with Club standards, support operational goals, and comply with federal, state, and local regulations. This role partners closely with the General Manager, CFO, and department heads to foster a positive workplace culture, maintain organizational consistency, and enhance employee performance and retention through proactive communication and support.

Reports To:

Chief Financial Officer (CFO) (Also works closely with the General Manager, Accounting Department and Department Heads) Essential Functions HR Operations & Administration Oversee operations, including compliance, recordkeeping, documentation, and employee files. Lead HR projects and continuous improvement initiatives that strengthen organizational structure and efficiency. Maintain accurate and updated job descriptions, ensuring standardization across all departments. Assist with compensation reviews, wage analysis, and pay equity audits in collaboration with leadership. Support payroll processing as needed, ensuring accurate and timely submission of hours, adjustments, and deductions. Assist the Accounting team in auditing payroll data for accuracy and compliance with Club policies. Manage employee documentation, including corrective actions, performance evaluations, and employment verifications. Conduct exit interviews and assist in termination procedures, ensuring professionalism and compliance. Support leadership in coaching and counseling sessions with staff and management. This is a full-time, year-round position requiring a minimum of 40 hours per week across five (5) working days. During the off-season months, managers are still expected to maintain this schedule and fulfill operational or administrative responsibilities. If unable to work a scheduled day, Paid Leave Time (PLT) or vacation time must be used in accordance with Club policy. Recruitment & Onboarding Maintain active job postings submitted by department managers, ensuring accuracy in job requirements, pay transparency compliance, and alignment with Club standards. Educate managers on proper interview techniques and appropriate questioning in accordance with federal and state discrimination laws and protected classifications. Oversee all required certifications such as BASSET, Food Handler, ServSafe, CPR, and 360 Allergen Awareness. Maintain the 30-day, 90-day, and annual review follow-up process to ensure smooth integration of new employees. Training & Development Design and implement ongoing training programs for leadership and employees, including Harassment Prevention, Annual Review Training, and Associate Coaching and Counseling Trainings. Develop and conduct workshops for communication, leadership, and service excellence. Partner with department heads to support and track job-specific and compliance training. Employee Engagement & Culture Develop and lead employee engagement initiatives, including associate recognition programs. Create and coordinate engagement activities for employees to participate in, promoting teamwork and morale across departments. Update the Café bulletin board monthly with current Club announcements, engagement flyers, and recognition highlights. Implement and maintain recognition programs to celebrate employee achievements and milestones. Maintain open communication with employees at all levels to promote trust, retention, and morale. Compliance & Auditing Ensure compliance with all federal, state, and local employment laws, including FLSA, EEOC, OSHA, and Illinois state regulations. Spearhead Club-wide safety initiatives, including quarterly audits for non-slip shoe compliance and first aid kit inspections, maintenance of the Safety Manual, and coordination of safety preparedness programs such as active shooter response, natural disaster, and fire emergency procedures. Conduct internal audits including I-9s, personnel files, compensation, and safety documentation. Maintain accurate posting of required labor law notices and safety signage. Partner with leadership on performance documentation, disciplinary procedures, and consistent application of policies. Lead annual and quarterly HR compliance reviews and reporting. Collaboration & Communication Partner with all department managers to ensure alignment of staffing, policies, and training needs. Provide guidance on employee relations, performance management, and documentation. Support leadership in strategic HR planning, communication, and policy development. Maintain strong relationships with employees, ensuring HR remains accessible, trusted, and professional. Assist in other assignments not included in Duties & Responsibilities as directed by management to support overall Club operations. This is a full-time, year-round position requiring a minimum of 40 hours per week across five (5) working days. During the off-season months, managers are still expected to maintain this schedule and fulfill operational or administrative responsibilities. If unable to work a scheduled day, Paid Leave Time (PLT) or vacation time must be used in accordance with Club policy. Qualifications Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience). Minimum 5 years of HR management or generalist experience, preferably in hospitality or private club environments. Strong working knowledge of Illinois employment law and compliance standards. Proficiency in Microsoft Office, Paycom HRIS, and training management systems. Excellent communication, leadership, and interpersonal skills. Strong organizational and documentation skills with attention to accuracy and detail. Ability to handle confidential information with professionalism and discretion.

Pay:

$74,000.00 - $78,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Paid jury duty Paid time off Professional development assistance Referral program Retirement plan Vision insurance

Work Location:

In person