Director of Human Resources and Communications

Class Title:

Director of Human Resources and Communications FLSA:

Exempt Date:

April 2026 Director of Human Resources and Communications The Director of Human Resources & Communications provides strategic leadership and oversight for the Town's Human Resources operations and public communications. The position ensures all HR programs, policies, and practices comply with Town, State, and Federal regulations, and supports a positive, effective, and legally compliant workplace. The Director also leads communication and marketing efforts to ensure clear, consistent messaging to residents, employees, property owners, and the wider community. Responsibilities include management of all communication platforms, including social media, the Town website, email, print, and broadcast media. Key responsibilities include managing the Human Resources department budget, advising management and staff, and developing and implementing plans, systems, policies, and processes for workforce planning, legal compliance, employee relations, compensation, and benefits. The Director oversees daily HR operations, leads recruitment and hiring efforts, ensures HR policies are current, manages benefits administration, and collaborates with external benefit partners. The role also manages the Town's marketing, communication plans, and public information efforts.

SUPERVISION RECEIVED

Reports directly to the Town Manager and exercises independent judgment based on professional knowledge, policies and procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES

Human Resources:

Oversees all HR operations, including recruitment, hiring, onboarding, employee development and performance management. Administers employee benefits and coordinates with external partners, including managing the Town's FMLA program and Workers' Compensation claims. Partners with the leadership team to formulate, develop, implement and evaluate HR Management Strategy to achieve the Town's goals. Ensures effective administration of the performance management process and supports department heads with training, coaching, and guidance in addressing performance issues. Reduces legal risk through proactive training and education, conflict‑management systems, and thorough investigation of complaints involving harassment, discrimination, or unfair practices. Ensure legal compliance with State and Federal employment laws and maintain accurate HR records, including employee files. Manages position classification, compensation programs, and HR policy development. Develops and manages the HR department operating budget. Promotes a positive, inclusive and productive work environment.

Communications:

Develops and implements communication strategies to inform and engage residents, property owners, staff, and the public. Manages all communication platforms, including the Town website, social media, email, print materials, and media relations. Oversees branding, marketing, and public information initiatives to ensure consistent, clear and accessible messaging. Collaborates with departments to support communication needs and promote Town programs and services.

DESIRED MINIMUM QUALIFICATIONS

Bachelor's degree in Human Resources, Public Administration, Communications, or a related field required. Seven to ten years of progressively responsible HR experience, including at least 5 years in a leadership or management role. Experience in municipal government or a the public sector preferred. Experience in communications, public relations, or marketing are highly desirable.

Knowledge, Skills, and Abilities:

Comprehensive knowledge of State and Federal employment laws and HR best practices. Strong leadership, organizational, and decision-making skills. Ability to develop, implement, and interpret policies, procedures, and compensation programs. Excellent written and verbal communication skills, with the ability ot tailor messages for diverse audiences. Proficiency in HRIS systems, (Tyler Technology Munis HRIS software preferred), benefits administration, and personnel recordkeeping. Ability to manage multiple tasks, meet deadlines, and collaborate effectively across departments. Strong interpersonal skills, with the ability to build trust and maintain positive employee relations. Knowledge of communication strategy, media relations, social media management, and public information practices. Personal computer, including word processing and spreadsheets software; laptop; adding machine; telephone; copy machine; fax machine.

PHYSICAL DEMANDS

The physical demands described here represent those required to perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Duties require frequent sitting or standing, talking, hearing, using hands to operate objects or tools, and reaching with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Vision requirements include close vision and the ability to adjust focus.

WORK ENVIRONMENT

Work is performed in a typical office environment with frequent interruptions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties listed are intended to illustrate the types of work performed. The omission of specific statements does not exclude them from the position if the work is similar, related, or a logical assignment.

Pay:

$44.52 - $57.88 per hour

Benefits:

Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person