JOB TITLE

Human Resources Director

DEPARTMENT

Human Resources

REPORTS TO

Executive Director of Human Resources

FLSA STATUS

Exempt

LOCATION

All

POSITION SUMMARY

The HR Director provides strategic and operational leadership to align human resources initiatives with the mission and goals of Family Health Center. This role is responsible for fostering a community reflective, compliant, and performance-driven culture that supports high-quality patient care and equitable outcomes.

KEY RESPONSIBILITIES

Develop and implement HR strategies that support clinical operations, community health initiatives, and compliance requirements. Ensure compliance with federal and state employment laws, HRSA requirements, HIPAA, and OSHA regulations. Oversee credentialing and privileging processes for clinical providers. Lead recruitment and retention efforts for medical, administrative, and executive talent. Oversee compensation and benefits programs, including management of grant-funded salary structures. Direct employee relations, investigations, and conflict resolution practices in alignment with labor law and organizational values. Support workforce planning, organizational development, and succession planning. Support training and development initiatives across all levels of the organization. Lead performance management processes, including goal setting, appraisals, and corrective action protocols. Collaborate with finance and compliance teams on HR-related audits, reports, and grant management.

QUALIFICATIONS

A Bachelor s Degree in Human Resources or related field from an accredited college or university is required. Master s Degree is preferred. A minimum of seven (7) years of progressive experience in managing the Human Resources functions is required, or an equivalent amount of education and experience. Active certification as PHR or SPHR is preferred in addition to experience in health care or human service-related organizations.

HR DIRECTOR COMPETENCY MATRIX- FQHC ENVIRONMENT COMPETENCY AREA KEY SKILLS & KNOWLEDGE PROFICIENCY LEVEL

Regulatory Compliance HRSA, FTCA, HIPAA, FMLA, ADA, EEO, OSHA, Credentialing/Privileging Protocols Expert Talent Acquisition & Retention Recruiting in underserved areas, provider shortage strategies, cultural fit assessment Advanced Employee Relations Conflict resolution, burnout prevention strategies Advanced Strategic HR Leadership HR strategy alignment with clinical priorities, workforce planning, executive consultation Expert HR Operations & Systems HRIS/payroll systems (e.g. ADP), policy development, performance appraisal design Advanced Training & Development Compliance training, supervisory skills, leadership development Intermediate to Advanced Benefits & Compensation Plan design, cost analysis, total rewards strategy, grant-funded salary structures Advanced Community Health Integration Understanding of social determinants of health, health equity practices, staff alignment with community engagement goals Intermediate Data Analysis and Reporting HR Metrics, Workforce data, turnover/retention analysis, compliance audit support Intermediate Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.