Human Resources (HR) Manager Pay (Salary): $60,000 - $75,000 a year (Commensurate with experience)

Job Type:

Full-time (Exempt)

Location:

Traverse City, MI (Hybrid)

Reports To:

CEO Benefits Summary:

401(k) Plan with 3% Base Comp Contributions & Discretionary Bonus, Full Medical, Vision & Dental, $2,000

Annual HSA Contribution, Life Insurance, and Gym Membership Reimbursement Travel:

Occasional regional travel within Michigan as needed (Average 5-10%, fully reimbursed) _________________________________________________________________________________ About Us Critter Control is the nation's leading wildlife control company and has been resolving wildlife and pest issues and providing peace of mind for customers for over 40 years. We are a growing, award-winning independent franchise group of Critter Control operating in four Michigan locations including Traverse City, Grand Rapids, Lansing, and Northern Michigan. We build our business from the inside out — meaning we are fiercely dedicated to both our employees' growth and our customers' success. This dual focus is why we consistently earn top marks from both our team and the clients we serve. As we continue to grow, we are seeking an experienced HR Manager to help shape our employee experience, strengthen our workplace culture, and support the development of our people and organization.

Position Overview:

As the HR Manager at Critter Control, you will serve as the sole HR professional for our 50-plus person animal control office and field services team. You will oversee our human resources programs and initiatives, ensuring they support business objectives while promoting an engaged and productive workforce. You will ensure we are fully staffed with qualified team members to meet customer demand and provide guidance to employees and managers across the employee lifecycle — including compensation, engagement, employee development, performance management, compliance, and employee relations. This is an exciting opportunity to join a respected and growing company where you can partner with leaders, support our amazing team, and make a visible impact across the organization. What You'll Do (Key Responsibilities)

Lead Full-Cycle Recruiting:

Manage the end-to-end hiring process, from writing compelling job descriptions and sourcing top talent to coordinating interviews and running an effective onboarding experience.

Payroll & Systems Management:

Take ownership of daily database integrity, tracking compliance and updates within our company systems.

Employee Relations & Culture:

Act as a trusted advisor to staff and leadership, resolving conflicts, maintaining compliance with state and federal labor laws, and proactively driving employee engagement initiatives.

Benefits & Compensation Support:

Assist in communicating benefit options to the team and managing enrollment workflows. What You'll Bring (Qualifications & Skills)

Required:

Experience:

3+ years of progressive HR experience (Generalist or Manager level preferred).

HR Technology:

Proven proficiency with Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS) for tracking talent pipelines and employee data.

Compliance Knowledge:

Solid understanding of Michigan state and federal employment laws, regulations, and HR best practices.

Independent Drive:

Exceptional organizational and time-management capabilities needed to manage a multi-site team in a flexible, hybrid workplace environment.

Mobility:

A valid driver's license and the willingness to manage occasional regional travel within Michigan to support other office hubs.

Preferred:

HR Certification (e.g., SHRM-CP, SHRM-SCP, or PHR). Experience managing HR programs for a hybrid workforce or service-based field operation.

Benefits & Perks Health, Wellness and Peace of Mind:

Please note: Company health and wellness benefits become effective following a standard 90-day introductory period unless noted otherwise below.

Comprehensive Insurance:

Full Medical, Vision, and Dental coverage options to keep you and your family healthy.

Company-Funded HSA:

We jumpstart your healthcare savings by contributing $2,000 annually directly to your Health Savings Account (HSA).

Life Insurance:

Company-provided life insurance coverage for added peace of mind.

Gym Membership Reimbursement:

We support your fitness goals! The company will fully reimburse your monthly gym membership fee when you maintain 10 gym visits per month.

Financial & Retirement:

Generous 401(k)

Retirement Plan:

Includes up to a 3% base comp company contribution plus a discretionary annual company bonus deposited directly into your 401(k) account. (Please note: While health benefits begin after 90 days, 401(k) plan eligibility begins after 15 months of service).

Travel Reimbursement:

Full company coverage or mileage reimbursement for all business-related travel, including lodging and meal per diems for overnight field visits.

Additional Hiring Requirements:

Please note that employment is contingent upon an acceptable background check and maintaining an acceptable driving record.

Pay:

$60,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person