Courts Business Unit:

24400 Court Human Resources Operations Manager #00028920-24400 Full-Time, Perm in Albuquerque, NM # of

Positions:

Opening Date:

07-27-2026 -

Close Date:

08-07-2026

Target Pay Range/Rate:

$39.476-$49.345 per hour or $82,110.08-$102,637.60 annually The Bernalillo County Metropolitan Court is recruiting for a full-time, perm Court Human Resources Operations Manager #00028920-24400 for the Human Resources Division in Albuquerque, NM.

Essential Tasks:

Act under administrative direction, direct, oversee and manage the operations of the Bernalillo County Metropolitan Court Human Resource Division. Supervises at least two (2) or more employees in the areas of recruiting, hiring, training, organizational development, performance management, coaching, salary and benefits, policy recommendation, employee relations and leadership. Directs the distribution of work and reviews functions of the division to implement changes necessary for efficient operations. Compiles and maintains management and court statistical reports. Serves on statewide boards or committees and may participate in the legislative budget process. Initiates operating policy and procedural improvements. Finalizes or coordinates the resolution of procedural problems or inquiries. Provides guidance and information regarding progressive discipline to managers, supervisors, and staff. Assists management in analyzing employee conduct and identifying best course of action. Prepares, reviews, and analyzes requests for position reclassifications and changes. Gather information, analyze information, and draft responses to EEO violations; participate in EEO/Human Rights Division investigations. Reviews and approves human resources documents for Administrative Authority approval. Develops and prepares reports as requested by upper management. Reviews and approves draft disciplinary actions. Investigates employee complaints, provides conclusions and recommendations, and drafts responses to Equal Employment Opportunity (EEO) violations. Maintains compliance with federal and state regulations concerning employment law. Provides direction, assistance and follow-up on inquiries from judges, managers, supervisors and employees regarding human resource subjects. Prepares personnel services budget projections and follows safety and loss control practices. Develops and implements employee salary surveys. Analyzes job duties and organizational structures and prepares job classification documentation and regrets. Reviews, drafts, and makes recommendations for approval of requests for monetary compensation (out of cycle). Analyzes and makes appropriate recommendations for human resources action in accordance with rules, policies, and procedures. Oversees, coordinates, develops and conducts trainings and presentations. Leads interview panels for vacant positions and makes recruitment recommendations. Other duties as assigned. A more comprehensive job description may be viewed at www.metrocourt.state.nm.us or may be obtained in the Human Resource office of the Metropolitan Court.

EXAMPLES OF JOB DUTIES

The Court Human Resources Operations Manager is responsible for planning, organizing, integrating and coordinating functions related to human resources management. Supervises at least two (2) or more employees in the areas of recruiting, hiring, training, organizational development, performance management, coaching, salary and benefits, policy recommendation, employee relations and leadership. Directs the distribution of work and reviews functions of the division to implement changes necessary for efficient operations. Compiles and maintains management and court statistical reports. Serves on statewide boards or committees and may participate in the legislative budget process. Initiates operating policy and procedural improvements. Develop and implement new or revised procedures and identify operational needs. Provides guidance coaching, training, and information regarding progressive discipline to managers, supervisors, and staff. Assists management in analyzing employee conduct and identifying the best course of action. Prepares, reviews, and analyzes requests for position reclassifications and changes. Gather information, analyze information, and draft responses to EEO violations; participate in EEO/Human Rights Division investigations. Reviews and approves human resources documents for Administrative Authority approval. Develops and prepares reports as requested by upper management. Reviews and approves draft disciplinary actions. Investigates employee complaints, provides conclusions and recommendations, and drafts responses to Equal Employment Opportunity (EEO) violations. Maintains compliance with federal and state regulations concerning employment law. Provides direction, assistance and follow-up on inquiries from judges, managers, supervisors and employees regarding human resource subjects. Follows safety and loss control practices. Prepares personnel services budget projections and follows safety and loss control practices. Develops and implements employee salary surveys. Analyzes job duties and organizational structures and prepares job classification documentation and regrets. Reviews, drafts, and makes recommendations for approval of requests for monetary compensation (out of cycle). Analyzes and makes appropriate recommendations for human resources actions in accordance with rules, policies, and procedures. Oversees, coordinates, develops and conducts training and presentations. Leads interview panels for vacant positions and makes recruitment recommendations. May assist management in addressing employee relations issues such as performance and behavior conduct and identifying best course of action. May prepare budget, projections, position reports, and payroll for personnel services. Other duties as assigned.

COMPETENCIES/QUALIFICATIONS

The successful applicant should demonstrate advanced knowledge of human resources administration practices, principles and techniques; performance management; employment law (i.e., Fair Labor Standards Act, Americans with Disabilities Act, Family Medical Leave Act, Equal Employment Opportunity Act, Occupational Safety and Health Administration, Workers= Compensation); labor relations; mediation and conflict resolution; investigative and interviewing procedures and techniques; statistical data collection; classification and compensation administration; recruitment techniques; basic understanding of government, basic accounting, audit and reconciliation procedures; contractual processes, legislative budget process including position allocation and organizational structures; grant administration; training techniques; supervisory techniques, coaching and performance evaluations; payroll processing; benefit administration; interviewing and selection techniques; unemployment processes; and records management.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices. This job description is

ILLUSTRATIVE

ONLY and is not a comprehensive listing of all functions performed

BENEFITS

Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/] State paid life insurance, supplemental and dependent life insurance Optional flexible spending accounts for medical, day-care, and travel expenses Paid vacation and sick leave up to eight (8) weeks Eleven (11) paid holidays Up to 12 weeks of paid parental leave Deferred Compensation 457(b) plan Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/] Flexible work schedules and alternative work locations

Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM Bilingual compensation
Training and career development opportunities Higher education opportunities, educational leave, and tuition reimbursement May qualify for the Public Service Loan Forgiveness Program (PSLF) May receive overtime holiday or shift differential pay
May receive physical fitness leave
What are your benefits worth?
These benefits vary by job classification or need

QUALIFICATIONS MINIMUM QUALIFICATIONS

Education:

Bachelors Degree from an accredited college or university in Human Resources, Psychology, Business Administration, Judicial Administration, Public Administration, English, Journalism, Public Relations, or related field.

Education Substitution:

Four (4) years of directly related or relevant experience may substitute on a year for year basis.

Experience:

Seven (7) years of experience in human resources, employment law, budget, payroll and benefits, classification and compensation, employee recruitment, training, and three (3) years supervisory experience.

Experience Substitution:

Current Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification may count for one (1) year of work experience or relevant graduate level education may substitute for up to two (2) years experience at a rate of thirty (30) semester hours' equals one (1) year of experience. Education may not substitute for supervisory experience. An additional two (2) years of directly related experience may substitute for the supervisory experience provided the incumbent attends the NMJB Supervisory Mentorship Program Training at their earliest opportunity.

Supervisory Substitution:

Leadworker duties may be considered on a prorated basis for supervisory experience at a rate of one (1) year of performing leadworker duties equals six (6) months of supervisory experience. Assigned leadworker duties include but are not limited to: Train, mentor, and develop employees; direct, plan, schedule, assign, and review the work of others; develop or assist in the development of employee performance plans and appraisals; and address concerns and troubleshoot problems. An additional three (3) years of directly related experience may substitute for the supervisory experience provided the incumbent attends the NMJB Supervisory Mentorship Program Training at their earliest opportunity.

TO APPLY

Applicants interested in applying should complete a New Mexico Judicial Branch Application for Employment (Revised 7/29/24) or a Resume Supplemental Form (Revised 7/29/24) and submit with a signature and date to the Human Resource Division prior to 5 p.m. Human Resources Division 401 Lomas NW Albuquerque, New Mexico 87102

Telephone:

(505) 841-9819 |

Fax No:

(505) 222-4823

Email:

Website:

https://webapps.metrocourt.state.nm.us/HRjobsapp/job_ops

PROOF OF EDUCATION IS REQUIRED.

The Bernalillo County Metropolitan Court is an Equal Opportunity Employer and applicants selected for an interview must notify the Human Resource Division at (505) 841-9819 of the need for an accommodation

EQUAL OPPORTUNITY

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