Area Manager

Area Manager A Quality Facility Services - 2.9 Akron, OH Job Details Full-time $60,000 - $70,000 a year 1 day ago Benefits Paid training Health insurance Opportunities for advancement Referral program Qualifications Janitorial experience Managing customer accounts Occupational safety regulation compliance Customer relationship building Mid-level Client relationship development Team development Hiring Quality assurance audits Team management Staff training Recruiting Cleaning Budgeting CRM system proficiency Quality audits Leadership Communication skills Staffing management Under 1 year Customer complaint resolution Staff development

Full Job Description Now Hiring:

Akron Area Manager Join a Growing, Supportive Team at A Quality Facility Services (AQFS)! Looking for a leadership role where your hard work is recognized and rewarded? AQFS has been a trusted provider of janitorial and floor care services since 2003 — and we're expanding! We're seeking a motivated Area Manager who takes pride in delivering high-quality work and leading successful teams. What We Offer

• Health Benefits (30+ hours)
• Paid, Comprehensive Training
• Referral Incentives
• Career Growth & Advancement Opportunities — we promote from within
• Salaried Position
• Full-Time
• Mostly 5pm-1am

Travel:

70%

Dress Code:

Business Casual About the Role As an Area Manager, you'll be the driving force behind the success of your assigned accounts. You'll lead, coach, and support staff while ensuring client satisfaction and operational excellence. This role is vital — you'll help us maintain strong customer relationships and grow our business. You must be comfortable being on call and available on weekends as needed. Key Responsibilities

• Lead daily huddles + weekly meetings
• Build strong customer relationships
• Track customer interactions in CRM software
• Supervise and support reporting supervisors
• Ensure high-quality cleaning and customer satisfaction
• Conduct inspections and audits
• Manage quarterly reviews
• Hire, train, develop, and coach team members
• Ensure proper staffing + supply levels at all locations
• Partner with HR to fill job openings
• Hold team members accountable when needed
• Identify employees ready for promotion or additional hours
• Manage labor budgets and meet labor goals
• Improve cleaning processes for efficiency
• Maintain safety compliance
• Oversee call-off coverage
• Communicate important updates to staff
• Handle customer complaints promptly
• Ensure all team objectives are completed
• Perform additional duties as assigned by Director of Operations Skills & Qualifications
• Must be 18+
• Reliable transportation required
• Able to work independently and be dependable
• Strong attention to detail
• Excellent communication + listening skills
• Leadership or janitorial experience preferred but not required — we'll train you! Working Conditions
• Occasional exposure to heights, fumes, or airborne particles
• Some environments can be loud
• Must be comfortable with varied building conditions Ready to Take the Next Step in Your Career?

We reward hard work, support growth, and value accountability. If you're looking for a long-term opportunity with a company that invests in its people, apply today!