Employee Experience Supervisor

Employee Experience Supervisor Elder Services of Worcester Area, Inc Worcester, MA Job Details Full-time $68,464.50 a year 1 day ago Benefits Mileage reimbursement Paid holidays Health insurance Retirement plan Paid sick time Qualifications HR legal compliance Driver's License Bachelor's degree Human Resource Management HR compliance Business Administration Employment law in talent management Productivity software Human Resources Cross-functional collaboration Business Full Job Description

EMPLOYEE EXPERIENCE SUPERVISOR

Seeking a full-time Employee Experience Supervisor to work within the leadership team within the Employee Experience Department, responsible for overseeing day‑to‑day employee experience operations while supporting compliance, consistency, and a positive workplace culture. This position supervises employee experience staff and serves as a primary resource to supervisors and employees across the organization.

QUALIFICATIONS AND REQUIREMENTS

Bachelor's degree in Human Resources, Business Administration, or related field required. Minimum of three (3) years of human resources experience with demonstrated expertise in Massachusetts employment law, including PFML, ADA, Wage & Hour, and Unemployment. Nonprofit experience preferred. PHR or SHRM-CP certification preferred, or commitment to obtain certification. One (1) year of supervisory experience preferred. Strong organizational, leadership, analytical, and problem-solving skills required. Excellent written and verbal communication skills with the ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office products, including Excel, Word, PowerPoint, and SharePoint. Ability to work independently and collaboratively across all levels of the organization. Must have a reliable vehicle, valid driver's license, and ability to travel for meetings and community engagement. Ability to lift and carry objects up to 20 pounds and perform moderate physical activity as required.

COMPENSATION

Non-negotiable Salary:

$68,464.50

Staged Hiring Bonus:

$1,000, ½ awarded at 120 days of employment and other half at one year of employment.

BENEFITS

Retirement plan and 4.4 weeks of annual earned vacation time 12 Paid holidays Paid sick days Affordable health insurance Mileage reimbursement: .725 per mile Flexible, hybrid work environment (minimum of two days in office) Supportive and mission-driven workplace Please submit resume. Come join our extraordinary team as our agency grows and expands and help make a difference in the lives of those that we serve! AA/EOE, including disability/veteran

Pay:

$68,464.50 per year

Work Location:

Hybrid remote in Worcester, MA 01606