Human Resources Manager, Client Services, EmphasisHR At EmphasisHR, we believe our clients' time is best spent growing their business, not getting buried in HR paperwork. We pride ourselves on being a true strategic partner, integrating seamlessly into our clients' operations from day one. We specialize in comprehensive solutions including Managed HR, Managed Payroll, Managed Benefits, Managed Talent, and Managed Paylocity Implementation. Our clients trust us to handle all aspects of HR administration smoothly, giving you peace of mind to focus on your business. With EmphasisHR, our clients benefit from personalized support and the efficiency of an outsourced solution, emphasizing growth, people, and success. As an HR Manager, Client Services, you'll be the trusted HR partner to your assigned client groups. You'll guide leaders through complex employee relations, policy, performance, and compliance matters, and help them build workplaces where people do their best work. You'll also work alongside a team of HR Managers and HR Coordinators, helping shape HR strategy and ensure consistent, and compliant practices across our client portfolio. Key Responsibilities Client Consultation and HR Business Partnership Serves as the primary HR partner to assigned client groups on best practices, policy interpretation, performance management, and employee discipline. Partners with senior leaders and stakeholders to resolve complex HR issues, collaborating with subject-matter experts in benefits, compensation, payroll, and other specialty areas as needed. Ensures guidance and practices comply with applicable federal, state, and local employment laws. Provides orientation and ongoing training on processes, procedures, service standards, and HRIS platform expertise. Employee and Labor Relations Advises clients on employee relations matters, including conflict resolution, corrective action, and terminations. Conducts or oversees workplace investigations and recommends appropriate outcomes. Interprets policies and, where applicable, collective bargaining agreements; supports grievance resolution in partnership with labor relations resources. Team Participation and Culture Actively helps build a strong, collaborative, and service-oriented team culture; stays focused on shared team goals; and continually grows and develops their own skills and those of the team. Process Improvement and Program Design Evaluates current processes and identifies opportunities to streamline, improve efficiency, and enhance the client's experience. Designs, implements, and revises programs, procedures, and systems that support the client's business needs and HR practices. Partners with peer HR Managers, the Payroll Manager, and the Managing Director of HR to ensure consistent, compliant application of policies and practices are applied company-wide. Reporting and Metrics Establishes service standards and leverages reporting to measure program effectiveness and accountability. Analyzes HR data, such as case volume, turnover, and service-level metrics, and presents findings and recommendations to leadership. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. 7+ years of progressive HR experience, including HR generalist or HR business partner work. Working knowledge of federal and state employment laws, including FLSA, FMLA, ADA, Title VII, and ADEA. Experience with state of California employment laws such as wage and hour requirements. Experience and comfort navigating HR information systems (HRIS) and the Microsoft Office suite, including advanced Excel and PowerPoint presentation development. Excellent written and verbal communication, including the ability to influence and advise senior leaders. Strong critical thinking and data skills, with the ability to summarize findings and present recommendations clearly. Ability to apply strategic concepts to develop practical HR solutions that support business goals. Ability to manage competing priorities and respond promptly to time-sensitive issues. Preferred Qualifications Experience in a union environment is a plus, including interpreting collective bargaining agreements and supporting grievance processes. Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR. Working knowledge of benefits plan provisions and contract language. Experience in a client-facing or shared-services HR model. Experience using Paylocity. The base salary range for this position is $75,000 - $90,000. EmphasisHR takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience, qualifications and education, and other business and organizational needs. This is an on-site role located in Deerfield, IL. Benefits We provide a comprehensive benefits program, which includes:

• Medical, dental, and vision insurance
• 401(k) plan with company match (if applicable)
• Paid time off and company holidays EmphasisHR is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace.

We make employment decisions based on merit, qualifications, and business needs. We believe that diverse perspectives strengthen our organization and are dedicated to fostering a workplace where all employees feel valued, respected, and empowered to contribute.

Pay:

$75,000.00 - $90,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Deerfield, IL 60015 (Required)

Work Location:

Hybrid remote in Deerfield, IL 60015