Full Job Description Now Hiring:

Business Operations and People Manager Location:

San Antonio, Texas Work Arrangement:

In-office preferred

Employment Type:

Full-time Salary Range:

$72,000-$80,000 annually, based on qualifications and experience About Webhead Webhead is a San Antonio-based technology services company with more than 30 years of experience delivering technology, engineering, and digital solutions for federal, state, and commercial clients. Webhead is currently rebuilding and restructuring its operations while actively pursuing new business and preparing for its next phase of growth. This creates an opportunity for an experienced, hands-on professional to help strengthen our financial, employee, and operational foundation. About the Role We are seeking an experienced Business Operations and People Manager to oversee day-to-day bookkeeping, payroll coordination, human resources administration, compliance, and internal business operations. This position is ideal for someone who understands how financial accuracy, strong employee support, and consistent operational practices work together to support a successful business. The selected candidate will work closely with the CEO, company leadership, the Company Controller, our professional employer organization, and outside partners. The position supports multiple related entities, with the primary focus on Webhead's main operating company. The additional entities are smaller and less complex. This is a hands-on position for an experienced manager who can bring structure to evolving processes, identify gaps, follow through on details, and provide leadership with reliable financial and operational information. Key ResponsibilitiesBusiness and Financial Operations Coordinate day-to-day bookkeeping and accounting activities across multiple entities, with primary responsibility for the main operating company. Maintain accurate and current financial records in QuickBooks. Manage or oversee accounts payable, accounts receivable, billing, collections, general ledger activity, and reconciliations. Complete monthly bank and credit card reconciliations. Review revenue and expenses for accuracy, proper classification, and alignment with business activity. Prepare and review financial reports, including profit and loss statements, balance sheets, and cash-flow reports. Maintain short-term cash-flow visibility and support leadership's cash-management decisions. Assist leadership with operating budgets, financial forecasts, and budget-to-actual reporting. Support month-end and year-end closing activities. Coordinate with the Company Controller, CPA, tax professionals, and other external financial partners. Support job costing, project financial tracking, and indirect-rate reporting when applicable. Maintain organized, complete, and audit-ready financial documentation. Identify financial or operational discrepancies and proactively coordinate their resolution. Recommend and implement practical process improvements. Payroll and Benefits Coordination Coordinate payroll processing and verify employee hours, compensation, deductions, reimbursements, and payroll changes. Ensure payroll activity is accurately recorded and reconciled with accounting records. Coordinate employee benefits, enrollment changes, deductions, and related documentation. Work with the company's professional employer organization, benefits providers, and leadership to resolve payroll and benefits matters. Maintain accurate payroll, benefits, and employee-related records. Support workers' compensation, unemployment, employee leave, and other employment-related administrative requirements. Human Resources and People Operations Coordinate employee onboarding, orientation, personnel documentation, and offboarding. Maintain complete, accurate, and confidential employee and contractor records. Administer company policies and support their consistent application across the organization. Help maintain and update the employee handbook, job descriptions, organizational procedures, and HR forms. Support recruiting coordination, offer documentation, background checks, and new-hire processing. Serve as an initial point of contact for routine employee questions regarding payroll, benefits, policies, and workplace procedures. Assist leadership with employee-relations matters, documentation, performance-management processes, and corrective-action administration. Track required employee training, certifications, policy acknowledgments, and compliance documentation. Support federal, state, and local employment compliance requirements. Coordinate with leadership and external HR professionals on sensitive or complex employee matters. Business Operations Document, organize, and improve internal workflows across finance, HR, contracting, and administration. Maintain operating calendars, reporting deadlines, contract requirements, and recurring compliance activities. Support vendor, subcontractor, insurance, licensing, and corporate-record administration. Assist with contract and project setup, documentation, invoicing requirements, and operational tracking. Provide accurate financial, workforce, and operational information to support CEO decision-making. Identify duplication, inefficiencies, and gaps across business functions. Establish clear responsibilities, repeatable processes, and appropriate internal controls. Manage competing priorities while ensuring important deadlines and follow-up items are completed. Monthly Close Responsibilities The Business Operations and People Manager will help own and execute a consistent monthly close process, including: Completing bank and credit card reconciliations. Ensuring payroll is accurately recorded and aligned with accounting records. Reviewing revenue for alignment with contracts, invoices, and business activity. Confirming that major expenses are properly categorized. Ensuring accounts payable and accounts receivable records are current. Recording and reconciling intercompany transactions. Resolving significant uncategorized, duplicated, or unclear transactions. Preparing financial statements for leadership and Controller review. Maintaining current budget-to-actual and cash-flow reporting. Identifying, documenting, and resolving discrepancies proactively.

Initial Priorities:

First 30-60 Days Develop a clear understanding of Webhead's entities, contracts, employees, financial workflows, HR processes, and operating systems. Review and reconcile financial accounts to establish accurate financial visibility. Assess existing payroll, benefits, onboarding, personnel-file, and HR compliance processes. Align responsibilities among this position, the Company Controller, leadership, the professional employer organization, and outside partners. Eliminate unnecessary duplication and clarify ownership of recurring responsibilities. Establish a reliable monthly close and management-reporting schedule. Improve short-term cash-flow reporting and support development of an operating budget. Organize employee, contractor, vendor, and compliance documentation. Identify priority risks and recommend practical improvements. Required Qualifications At least five years of progressive experience in business operations, bookkeeping, accounting administration, human resources, office management, or a comparable cross-functional role. Demonstrated experience using QuickBooks or comparable accounting software. Working knowledge of accounts payable, accounts receivable, general ledger activity, reconciliations, payroll, and financial reporting. Experience coordinating payroll, benefits, onboarding, employee records, and HR administration. Experience preparing or supporting profit and loss statements, balance sheets, cash-flow reports, budgets, and monthly close activities. Strong understanding of confidentiality requirements when handling financial and personnel information. Excellent organizational, documentation, reconciliation, and problem-solving skills. Ability to work independently, establish priorities, and bring structure to evolving processes. Strong written and verbal communication skills. High attention to detail, accuracy, follow-through, and professional judgment. Ability to work collaboratively with executives, employees, accountants, vendors, and outside partners. Must be authorized to work in the United States. Preferred Qualifications Experience working in a small to mid-sized business where responsibilities cross finance, HR, and operations. Experience supporting professional services, information technology, federal contracting, or government contracting organizations. Familiarity with Defense Contract Audit Agency requirements and government-contracting accounting practices. Experience with job costing, indirect-rate structures, contract billing, and audit-ready financial records. Experience managing accounting activity for multiple entities, including intercompany transactions and reconciliations. Experience working with a professional employer organization or outsourced payroll and benefits provider. Familiarity with federal contractor employment and recordkeeping requirements. Experience supporting an organization during restructuring, growth, financial cleanup, or operational transition. Bachelor's degree in accounting, finance, human resources, business administration, or a related discipline is preferred but not required when supported by substantial relevant experience. Compensation The salary range for this full-time position is $72,000-$80,000 annually , based on qualifications and experience. Why Join Webhead? This is an opportunity to join an established San Antonio technology company at an important point in its evolution. The person in this role will have a meaningful opportunity to bring clarity, consistency, and accountability to the organization's financial, employee, and operational practices. You will work directly with leadership, help improve how the company operates, and contribute to building a stronger foundation for Webhead's next chapter. If you enjoy organizing complex information, supporting employees, strengthening financial processes, and turning evolving operations into reliable systems, we would like to hear from you. Additional Information Direct applicants only. No staffing agencies or third-party recruiters, please. Webhead is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Pay:

$72,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

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