HR Manager

Overview The HR Manager for Fulfillment Operations is responsible for providing strategic and hands-on human resources support for Cavender's Wilmer distribution facility. This role partners closely with operations leadership to support staffing, associate relations, performance management, compliance, and employee engagement within a fast-paced distribution environment. The HR Manager plays a key role in building and maintaining a positive workplace culture, ensuring compliance with employment laws, and aligning HR strategies with operational goals to support the success and growth of the facility. Duties and Responsibilities

• Embody the Cavender's Culture. Champion the Mission, Vision, Values, and Brand in every decision and interaction.
• Be the people partner this facility counts on. Serve as the primary HR presence at Wilmer; the person operations leaders and associates alike know they can come to with confidence.
• Own the talent pipeline. Lead full-cycle recruiting for warehouse and leadership roles, including sourcing, interviewing, hiring, and onboarding the people who will define how this facility performs.
• Staff for the work ahead. Partner with hiring managers to keep headcount aligned with operational needs and workforce plans.
• Show up for your people. Guide and support associates and leaders through performance management, disciplinary conversations, and conflict resolution with fairness, consistency, and care.
• Hold the line on policy. Ensure company policies, procedures, and employment practices are applied consistently.
• Make the first days count. Partner with operations and training leadership to deliver onboarding and orientation experiences that set new associates up for long-term success.
• Build a place people want to stay. Partner with leadership to drive associate engagement, retention, and culture initiatives that make Wilmer a facility people are proud to be part of.
• Stay ahead of compliance. Ensure the facility operates in full alignment with federal, state, and local employment law and keep leadership informed when the landscape shifts.
• Keep the back office tight. Support payroll, benefits administration, and HRIS processes with the accuracy and attention to detail that keeps associates informed and leadership confident.
• Let the data tell the story. Analyze turnover, retention, and staffing trends and bring leadership a clear picture of what's working, what isn't, and what needs to change.
• Make the managers around you better. Coach and develop supervisors and leaders on performance management, employee engagement, and what it means to lead people well.
• Support a safe operation. Partner with operations and training leadership on safety initiatives.
• Plan for growth. Support organizational planning, headcount forecasting, and workforce strategy so this facility is always ready for what's next.
• Be the resource people trust. When associates have questions or concerns, be the person who listens, responds with urgency, and resolves with integrity.
• Lead through change. As this facility grows and evolves, bring the steady presence and strategic thinking that helps the organization move forward with confidence Qualifications and Requirements
• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience.
• 5+ years of progressive HR experience, preferably in warehouse, distribution, or retail operations.
• Experience supporting high-volume hourly workforces.
• Strong knowledge of employment laws, HR best practices, and compliance requirements.
• Experience in recruiting, associate relations, and performance management.
• Ability to handle sensitive and confidential information with discretion.
• Strong communication, coaching, and problem-solving skills.
• Ability to work independently while partnering effectively with leadership teams.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proficiency in HRIS systems and Microsoft Office. Preferred Skills
• Experience in distribution center or fulfillment operations environments.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience supporting multi-shift or high-growth operations.
• Strong analytical skills with the ability to interpret HR data and drive actionable insights.
• Experience building engagement, retention, and workforce development programs.
• Bilingual Spanish is a plus.

Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender's store.