Human Resources Generalist

MISSION:

Achieving excellence through the dedication, innovation, and growth of our employee-owners, creating lasting value with our business partners.

OUR CORE VALUES

Ownership:

As employee-owners, we lead with discipline, act with conviction, and deliver more than is expected.

Transparency:

We cultivate an environment of collaboration, accountability, and trust.

Safety:

The principle that shapes our culture, values, and resolve.

JOB SUMMARY

The HR Generalist supports day-to-day Human Resources operations, acting as a key resource to employees and managers. This role handles a variety of responsibilities, including employee relations, benefits administration, HR compliance, performance management, and policy support. The HR Generalist plays a vital role in delivering excellent employee experience, fostering a positive workplace culture, and ensuring alignment with company values and objectives.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Responsibilities of this position include, but are not limited to, the following: Serve as the primary point of contact for employees and managers regarding HR-related inquiries, policies, and procedures. Support the full employee lifecycle, including onboarding, engagement, development, and offboarding. Conduct workplace investigations, document findings, and assist in recommending appropriate resolutions in collaboration with the HR team. Participate in disciplinary action processes, ensuring documentation aligns with company policy and legal compliance. Coordinate and serve as a backup facilitator for new hire onboarding and orientation sessions to ensure a positive and informed start for all employees. Oversee employee records management, ensuring accurate and compliant documentation in both physical and digital formats. Administer and track leaves of absence (FMLA, ADA, personal leave, etc.), coordinating with employees and leadership to ensure compliance and business continuity. Assist with performance management processes, including review cycle administration, documentation support, performance improvement plans, and coaching leadership through best practices. Assist in the development, communication, and implementation of HR policies, procedures, and employee handbook updates. Partner with the HR Director to manage employee engagement initiatives, including surveys, action plans, and internal communications. Coordinate employee recognition programs and support leadership with the implementation of service awards, monthly employee of the month awards, and spontaneous recognition. Collaborate with payroll and accounting to ensure timely updates of employee data impacting compensation, taxes, and deductions. Support the open enrollment process, including communication, system updates, and responding to employee questions about benefit options. Monitor HR-related compliance items such as I-9 verification, EEO Reporting, OSHA logs, and mandatory training programs. Conduct exit interviews, analyze trends, and provide recommendations for improving retention and workplace culture. Analyze HR data and metrics (e.g., turnover, engagement, hiring trends) to identify patterns and propose solutions for continuous improvement. Contribute to HR projects, audits, diversity initiatives, and other key organizational efforts.

OTHER DUTIES AS ASSIGNED

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

SUPERVISORY RESPONSIBILITIES

This position directly supervises employees and carries out supervisory responsibilities per the organization's policies, procedures, and applicable laws. Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

REQUIRED EDUCATION AND EXPERIENCE

Strong practical HR experience in a fast-paced environment. Three to five (3-5) years of experience in Human Resources. Strong understanding of federal, state, and local employment laws (FMLA, ADA, EEO, FLSA, AAP, etc.) and how they apply in practice. Experience supporting compliance-related activities, including audits, investigations, and corrective action documentation. Demonstrated ability to handle sensitive information with professionalism and discretion. Proven track record of assisting leaders and employees through conflict resolution, performance coaching, and policy interpretation. Ability to analyze HR data and trends (turnover, engagement, performance) to identify issues and recommend data-driven solutions. Excellent written and verbal communication skills. Must be comfortable delivering presentations, leading meetings, and crafting clear, concise employee communications. Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced, deadline driven environment. Working knowledge of HRIS software and various benefits administration platforms. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.). Experience with Canva or similar design software. Ability to perform in a high-pressure environment within time constraints.

PREFERRED EDUCATION AND EXPERIENCE

Associate or Bachelor's degree in Human Resources or Business Administration SPHR or

SHRM-SCP

Bilingual Construction industry experience

PERSONAL ATTRIBUTES

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SKILLS:

Supports our Mission Statement and Core Values. Is honest and has the highest integrity. Sets the example for others and is above reproach. Ability to cope with job pressures in a constantly changing environment. Interpersonal and intrapersonal skills. Self-motivated. Detail-oriented. Positive and professional demeanor. Strong problem-solving and critical thinking skills. Able to handle and manage confidential information.

WORK ENVIRONMENT

General Office Environment:

This position operates in a professional office environment, using standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.

Environmental Conditions:

The work is performed indoors in a climate-controlled setting with minimal exposure to loud noise, temperature variations, or other environmental factors.

PHYSICAL DEMANDS

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Sitting/Standing:

Requires prolonged periods of sitting at a desk, though there may be opportunities for standing and moving around the office as needed.

Manual Dexterity:

Frequent use of hands to operate computer keyboards, mouse, and other office tools, as well as to handle paperwork.

Visual Requirements:

The ability to read and interpret data on computer screens and printed documents is essential.

Mobility:

Occasional lifting of objects weighing up to 25 pounds, such as files, documents, or office supplies, may be requested. Must be able to access all areas of the facility and projects to determine purchasing needs.

Communication:

Regular communication with colleagues, vendors, and other stakeholders requires the ability to exchange information effectively in both verbal and written form.

SCHEDULE AND REQUIRED TRAVEL

Requires the ability to report to job sites or offices throughout Florida. May be requested to work overtime, nights, and weekends.

EOE/APP/Drug-Free Workplace Equal Employment Opportunity Statement:

Tri-City provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.