Key Responsibilities:

Manage a high volume of incoming calls professionally and efficiently. Refer qualified CNAs to clients on an ongoing basis. Provide exceptional attention to detail in all tasks and processes. Maintain strong computer proficiency, especially in Word and Excel. Communicate effectively within a team environment, ensuring smooth coordination. On-call availability is required. Answer phone calls during regular hours (Monday-Friday, 9:00 AM-5:00 PM). Be available for after-hours calls, including weekends (Friday 4:30 PM-Monday 9:00 AM). Offer additional office support as needed.

Education and Experience Requirements:

High school diploma or equivalent. At least one year of relevant healthcare experience. A valid driver's license is required.

Knowledge, Skills, and Abilities:

Excellent customer service skills and the ability to address client needs effectively. Strong understanding and adherence to company policies and procedures. Exceptional oral and written communication skills, with a focus on active listening. Ability to work independently, maintain confidentiality, and meet deadlines. Discretion, integrity, and professionalism in line with company values. Excellent organizational skills and the ability to prioritize tasks effectively. Ability to foster positive working relationships with management, colleagues, and staff. Professional appearance and demeanor, with a patient and friendly phone manner. If you are eager to join a growing company that values dedication and hard work, apply today.

Job Type:

Full-time Pay:

$18.00 per hour Expected hours: 40 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

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