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Home Care Onboarding Specialist

Job

Concierge Care

Ponte Vedra Beach, FL (In Person)

$37,440 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 7/1/2026

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Job Description

Our rapidly expanding home care company is seeking a full-time Onboarding Specialist. This role requires an individual with exceptional customer service skills, strong attention to detail, and the ability to multi-task and work independently The ideal candidate will maintain a positive attitude, excel under pressure, and demonstrate the ability to perform the following responsibilities:
Key Responsibilities:
Manage a high volume of incoming calls professionally and efficiently. Refer qualified CNAs to clients on an ongoing basis. Provide exceptional attention to detail in all tasks and processes. Maintain strong computer proficiency, especially in Word and Excel. Communicate effectively within a team environment, ensuring smooth coordination. On-call availability is required. Answer phone calls during regular hours (Monday-Friday, 9:00 AM-5:00 PM). Be available for after-hours calls, including weekends (Friday 4:30 PM-Monday 9:00 AM). Offer additional office support as needed.
Education and Experience Requirements:
High school diploma or equivalent. At least one year of relevant healthcare experience. A valid driver's license is required.
Knowledge, Skills, and Abilities:
Excellent customer service skills and the ability to address client needs effectively. Strong understanding and adherence to company policies and procedures. Exceptional oral and written communication skills, with a focus on active listening. Ability to work independently, maintain confidentiality, and meet deadlines. Discretion, integrity, and professionalism in line with company values. Excellent organizational skills and the ability to prioritize tasks effectively. Ability to foster positive working relationships with management, colleagues, and staff. Professional appearance and demeanor, with a patient and friendly phone manner. If you are eager to join a growing company that values dedication and hard work, apply today.
Job Type:
Full-time Pay:
$18.00 per hour Expected hours: 40 per week
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person