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Human Resources Service Center Representative

Job

OSF HealthCare

Peoria, IL (In Person)

$49,161 Salary, Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 6/17/2026

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Job Description

Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Expected pay for this position is $21.72 - $25.55/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position. Overview
POSITION SUMMARY
Serves as the first point of contact for all inquiries into Human Resources. Responds to routine HR inquiries from Mission Partners, Leaders and Mission Partners by phone and email. Resolve issues and determine the escalation path if necessary after triaging the request or issue. Intakes requests over the phone from Mission Partners and Leaders into a queue for processing. Qualifications
REQUIRED QUALIFICATIONS
Education:
High School/GED Experience:
1-2 years of experience in Customer Service Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.
PREFERRED QUALIFICATIONS
Associates Degree 1-2 years of experience in Human Resources OSF HealthCare is an Equal Opportunity Employer.
Qualifications:
REQUIRED QUALIFICATIONS
Education:
High School/GED Experience:
1-2 years of experience in Customer Service Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.
PREFERRED QUALIFICATIONS
Associates Degree 1-2 years of experience in Human Resources OSF HealthCare is an Equal Opportunity Employer.

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