HR Generalist

Description We are looking for an experienced HR Generalist to join our team in Latham, New York, on a long-term contract basis. In this role, you will provide comprehensive human resources support, including employee relations, benefits assistance, and policy development. This position is ideal for someone who thrives in a collaborative environment and possesses strong problem-solving and communication skills.

Responsibilities:

• Handle escalated HR inquiries related to benefits, employee relations, and other topics, ensuring timely and accurate resolution.
• Collaborate with HR team members to develop training materials, scripts, and resources for call-center support.
• Maintain detailed documentation of calls, questions, complaints, and mailed inquiries.
• Provide guidance and coaching to employees and management, including progressive discipline and skill development.
• Assist in the creation, implementation, and maintenance of policies, procedures, and the employee handbook.
• Coordinate workforce communication efforts and resolve employee complaints in partnership with management.
• Respond to unemployment claims, investigations, and appeals with attention to detail and in a timely manner.
• Conduct investigations and assist in preparing responses for internal and external inquiries.
• Manage processes related to job bids, transfers, and promotions.
• Support other HR functions such as recruiting, training, leave management, and benefits administration as needed. Requirements
• Strong written and verbal communication skills, with the ability to convey information clearly in a fast-paced environment.
• Proven ability to interact effectively with employees across all levels, including maintenance, production, and management teams.
• Solid understanding of advanced statistics and statistical analysis for process control.
• Ability to define problems, collect data, and draw valid conclusions using critical thinking and sound judgment.
• Experience with HRIS systems and proficiency in industry-standard computer programs.
• Skilled in managing multiple projects with accuracy and confidence.
• Knowledge of employment laws and regulations, with a commitment to continuous learning in HR disciplines.
• Familiarity with performance management, terminations, employee handbook creation, and HR administration processes.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .