Key Responsibilities Conflict Resolution and Mediation:

Investigate workplace complaints, including allegations of harassment, discrimination, retaliation, misconduct, and policy violations. Facilitate constructive resolutions between employees and management.

Policy Compliance:

Interpret, maintain, and support the consistent application of HR policies, employee handbooks, and codes of conduct in accordance with local, state, and federal employment laws.

Workplace Investigations:

Conduct fair, thorough, and objective investigations by interviewing involved parties, reviewing relevant documentation, and preparing clear investigation summaries.

Performance and Disciplinary Support:

Advise supervisors and managers regarding corrective actions, performance improvement plans, disciplinary procedures, and terminations while ensuring fair and consistent treatment.

Employee Guidance:

Respond to employee concerns, explain company policies and procedures, and provide appropriate guidance while maintaining professionalism and confidentiality.

Employee Engagement:

Develop and support initiatives that improve employee morale, communication, engagement, and workplace culture.

Surveys and Exit Interviews:

Administer workplace culture and employee engagement surveys, conduct exit interviews, and analyze feedback and turnover trends.

Recordkeeping:

Maintain accurate and confidential documentation related to employee complaints, investigations, corrective actions, and other employee relations matters.

Trend Analysis:

Identify recurring employee relations issues and recommend proactive solutions to management.

HR Collaboration:

Partner with HR team members, supervisors, and management on employee relations matters and other HR initiatives as needed.

Qualifications and Requirements Education:

Bachelor's degree in Human Resources, Labor Relations, Business Administration, or a related field.

Experience:

Two to five years of employee relations, labor relations, or HR generalist experience.

Employment Law Knowledge:

Strong knowledge of applicable employment laws and regulations, including FMLA, ADA, Title VII, and other federal and state requirements.

Investigation Experience:

Experience conducting workplace investigations and handling sensitive employee complaints is preferred.

Communication Skills:

Excellent verbal and written communication skills, with strong active listening and interpersonal abilities.

Conflict Resolution Skills:

Strong negotiation, mediation, problem-solving, and conflict-resolution skills.

Confidentiality:

Ability to handle sensitive and highly confidential information with professionalism and discretion.

Judgment:

High emotional intelligence and the ability to remain fair, calm, and objective when handling difficult situations.

Organization:

Strong attention to detail and the ability to manage multiple priorities in a fast-paced work environment.

Technical Skills:

Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. Preferred Qualifications HR certification such as PHR, SPHR, SHRM-CP, or

SHRM-SCP.

Employee relations experience in a manufacturing, warehouse, or fast-paced operational environment. Experience supporting a diverse employee population. Bilingual language skills are a plus.

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

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