Provider Engagement Specialist
Job
Cayuga Health System
Ithaca, NY (In Person)
Full-Time
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Job Description
Provider Engagement Specialist C entralus Health Mission Our mission is to deliver high-quality care, empower our teams to success and improve the wellbeing of the communities we serve. Job Summary The Provider Engagement Specialist will work closely with all providers working at a Centralus Health location, during their onboarding, training and off-boarding phases. Specialist will manage the full provider onboarding experience to ensure a seamless transition for all groups involved. Job Functions (5-10) Works closely with recruiting and operational leaders to create a smooth transition from the recruitment and contracting phase to the onboarding phase Collaborates with operational leaders, practice managers and support departments (e.g., Human Resources, Finance, Information Technology, Facilities) to ensure a successful and timely onboarding experience Work closely with Provider Recruitment to maintain a high-touch experience, building strong relationships for all incoming providers Develops and maintains onboarding timelines, onboarding notes and spreadsheets related to provider onboarding and any provider related efforts Provides direction and necessary updates to internal teams of any potential delays or problems Collaborates with operational leads to develop first-week itinerary for provider Manages provider onsite orientation and necessary training needs Researches issues related to onboarding or workflows and provides feedback/recommendations to management for review Maintain provider rosters and license/documentation information and deadlines for the organization Assist in coordination of provider offboarding process including patient notifications and internal team notifications. Manage department invoice process including reconciliation of any provider-related invoices; collaborate with accounts payable for vendor payments Other responsibilities/special projects as needed
Important Note:
(- ) indicates an essential function of the job as defined by the Americans with Disabilities Act (ADA).
Experience Qualifications Required:
Associate's Degree 2+ years of project management, administrative support experience, or similarPreferred:
Bachelor's degree Experience in Health care Knowledge in JIRA project management system Physical Requirements Standing- 20% Sitting
- 80% Reaching-40% Bending
- 40% Lifting
- must be able to lift 20 lbs
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