Job Summary Support McDonald's restaurants located in Kentucky (Carrollton, Dry Ridge, Owenton, Sparta) through recruiting, interviewing, onboarding, orientation, and ongoing employee assistance. Partner with General Managers and Operations Supervisors to understand staffing needs, guide candidates through the hiring process and help new team members start successfully.

Key Responsibilities:

Staffing & Recruiting:

Meet with General Managers at least weekly to identify staffing needs, open positions, shift coverage, and GM approved pay rates for needed positions. Maintain McHire job postings, review applicants, promote openings through flyers, social media, local schools and job fairs. When application flow is low, proactively seek out candidates through targeted outreach and active recruiting efforts.

Interviewing & Hiring:

Conduct in-person, virtual, or prerecorded interviews; document interview notes; extend offers and confirm acceptance; complete reference checks; add applicants to UKG; and send onboarding links, verifying completion before proceeding.

Orientation & First Shift:

Conduct new-hire orientation, review onboarding and training materials, verify WOTC completion, collect appropriate I-9 identification, assist with required apps and training videos, assign pay cards or Daily Pay as needed, and distribute uniforms. Arrange the new hire's first day, start date and time and inform the GM. The new hire spends part of the day with the GM, who arranges the remaining schedule.

Post-Orientation Administration:

Activate new hires in Harri and complete UKG hiring steps, including PTO, retirement and benefit classifications, tax forms, I-9 processing, and document uploads. Register assigned pay cards and record orientation hours for payroll.

Employee Assistance & Follow-Up:

Help employees with UKG access, tax withholding updates, direct deposit updates, replacement pay cards and uniforms, payroll deductions, shoe orders, and benefits enrollment. Update the hiring tracker for new hires and rehires.

Additional Responsibilities:

Prepare quarterly competitor wage comparisons; coordinate monthly crew enthusiasm calendars; track sign-on and referral bonuses; deliver store mail and supplies; transport terminated employee files; and assist restaurant teams during downtime while wearing required slip-resistant shoes.

Role Focus:

Timely hiring, complete and accurate onboarding, effective communication with restaurant management, and reliable employee support.

Required Qualifications:

High school diploma or equivalent. Strong communication, interpersonal, and organizational skills. Ability to manage multiple priorities and meet deadlines. Proficiency with computers and ability to learn hiring, payroll, and scheduling systems. Strong attention to detail and accuracy in maintaining employee records. Ability to work independently while collaborating with General Managers and Operations Supervisors. Ability to maintain confidentiality of employee and applicant information. Reliable transportation and willingness to travel between assigned restaurant locations. Flexible availability to accommodate interviews, orientations, and restaurant staffing needs.

Preferred Qualifications:

Previous experience in recruiting, hiring, onboarding, or human resources. Prior restaurant management or McDonald's operations experience. Familiarity with McHire, UKG, and other employee management systems. Knowledge of basic employment practices and new-hire documentation requirements.

Key Competencies:

Communication:

Builds positive working relationships with applicants, employees, and restaurant management.

Time Management:

Effectively coordinates interviews, orientations, and administrative responsibilities.

Recruiting:

Identifies qualified candidates who meet restaurant staffing needs.

Accountability:

Completes hiring processes accurately and within established timelines.

Customer Service:

Provides a positive experience for applicants and employees. Join us as a Hiring Specialist and become a vital part of our mission to build a talented workforce that drives innovation and success! We are committed to fostering an inclusive environment where your skills can flourish while making a meaningful impact on our organization's future growth.

Pay:

$18.75 - $20.77 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

Hybrid remote in Florence, KY 41042