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Robert Half
Remote
Full-Time
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Job Description
Description We are looking for a dedicated Dispatcher to join our team in St. Cloud, Minnesota. In this long-term contract position, you will play a key role in coordinating logistics, managing shipments, and ensuring timely communication with drivers and customers. This is an excellent opportunity to work in a dynamic environment with a family-owned trucking company that has grown significantly over the years. This position is hybrid with training in office and remote after that.
Responsibilities:
- Assign loads to drivers by evaluating factors such as hours of service, equipment availability, location, and skill level.
- Monitor and manage shipments from pickup to delivery, ensuring schedules are met.
- Maintain consistent communication with drivers to provide updates, resolve issues, and ensure smooth operations.
- Serve as the primary point of contact for assigned customers, understanding their freight needs and service expectations.
- Plan and optimize routes for various types of trucking equipment, including flatbed and step-deck trailers.
- Coordinate permits, escorts, pilot cars, and route surveys for oversize or overweight shipments.
- Evaluate and adjust routing as necessary to improve efficiency and cost-effectiveness.
- Match freight to appropriate trailers based on load requirements and operational constraints.
- Provide accurate freight quotes and rates by analyzing market trends and operational costs.
- Ensure that all shipment documentation is complete, accurate, and properly filed. Requirements
- 2-5 years of dispatch experience in flatbed, open-deck, or heavy-haul trucking.
- Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment.
- Excellent communication and customer service skills to effectively interact with drivers and clients.
- Proficiency in computer-aided dispatch systems and logistics coordination tools.
- Problem-solving mindset with the ability to adapt to changing situations and resolve issues quickly.
- Self-motivated and capable of working independently while maintaining a team-oriented approach.
- Familiarity with freight patterns, market conditions, and operational costs in the trucking industry.
- High attention to detail to ensure accuracy in documentation and routing.