Regional Training & Development Manager

Regional Training & Development Manager Jacksonville, FL Job Details Full-time 1 day ago Benefits Commuter assistance Paid parental leave Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Employee onboarding Performance dashboards Bachelor's degree in business Employee retention Bachelor's degree Human Resource Management Calendar management Instructor-led training (training delivery method) Developing new training programs Human Resources Workshop facilitation Employee engagement Senior level 4 years Onboarding process management Business Leadership Corporate instructional development Communication skills Multifamily properties Educational program management Staff development Full Job Description Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Regional Training & Development Manager Job Title:

Regional Training & Development Manager Location:

Florida (Remote within FL - candidates must reside near a major airport hub; preferred locations include Orlando, Tampa, Miami, Jacksonville, Fort Myers, West Palm Beach, or Fort Lauderdale)

Supervisor:

Regional Vice President Job Purpose:

The Regional Training & Development Manager leads the design, coordination, and delivery of training and development programs across an assigned portfolio. This role ensures that onsite teams have the knowledge, tools, and support needed to succeed, while fostering team member engagement and recognition. The Regional Training & Development Manager partners with property teams, regional managers, and the RVP, and corporate leadership to implement scalable, repeatable training programs that drive performance, retention, and career growth across the region.

Key Responsibilities:

Assess regional training needs and develop scalable programs for all onsite roles, including leasing, maintenance, and office staff. Design and deliver onboarding programs, including systems, processes, and customer service training, ensuring effectiveness and consistency across the region. Operate as the regional trainer of portfolio-wide learning programs and standards set by the Director of Employee Development; adapt and deliver within the assigned region(s) while maintaining enterprise consistency. Maintain a regional training dashboard and calendar to track participation, completion, and performance metrics. Support career growth through coaching and skill development for onsite staff. Conduct virtual and in-person training sessions, workshops, and seminars as needed. Collaborate with regional leadership to reinforce engagement and recognition efforts through training initiatives, ensuring programs reflect organizational values and promote a sense of belonging. Support regional communication channels to reinforce organizational culture, share success stories, and support team connection. Support initiatives to improve team member performance based on survey feedback, listening sessions, engagement data, and property performance. Evaluate program effectiveness and continuously refine strategies to improve outcomes and impact. Support new property acquisitions and onboarding as it relates to regional training programs. Develop virtual tours or training materials for regional use as needed. Perform other duties as assigned to support regional operations and organizational goals.

Qualifications:

Bachelor's degree in Human Resources, Learning & Development, Business, or related field (or equivalent experience). Minimum 4 years of experience in training, learning & development, or employee engagement, Must have prior experience within the multifamily apartment industry. Background supporting a diverse portfolio of at least 30 properties across diverse asset types is ideal. Strong facilitation, presentation, and coaching skills; comfortable leading both virtual and in-person sessions. Excellent written and verbal communication abilities. Proven ability to design, deliver, and measure engaging learning content. Strong organizational and project management skills; able to manage multiple initiatives simultaneously. Ability to travel up to 50% within the assigned region. #

LI-TB1 WHAT WE OFFER

Competitive Salaries & Bonuses Medical, Dental & Vision Plans 401(k) Plan with Employer Matching Contributions (including part-time employees) Paid Time Off (PTO) & 10+ Paid Holidays Paid Parental Leave Paid Birthday Off (Multifamily) Flexible Spending Accounts Company-Paid Long-Term Disability Company-Paid Life Insurance Short-Term Disability Health Savings Account with Employer Contributions Pre-Tax Commuter Benefit (Corporate) Wellness Perks (including part-time employees) FinFit Financial Wellness Program Legal Resources Employee Apartment Discount (including part-time employees) Employee Referral Program (including part-time employees) Employee Assistance Program (including part-time employees) Tuition Reimbursement Insta Pay Eligible Volunteer & Community Service Opportunities Employee Recognition & Awards Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria. Veteran Friendly This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered. Harbor Group Management is proudly an Equal Opportunity Employer

EOE/M/F/D/V.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.