Principal Trainer, Epic Beaker (Anatomic and Clinical Pathology)About the Role Our client, a leading healthcare organization, is seeking a Principal Trainer for Epic Beaker Anatomic and Clinical Pathology. Reporting to the Senior Manager, you will provide oversight and leadership to a team of Credentialed Trainers, lead the communication of training policies, coordinate required training, and manage all aspects of classroom and virtual training. You will collaborate with stakeholders, end users, and trainers to optimize the training experience and support junior staff in day to day training operations.
ResponsibilitiesServe as a primary support contact for training end usersLead all phases of training maintenance and executionAnalyze new training releases and validate their impact on workflowsIdentify and troubleshoot training issues and guide the team to resolutionSupport junior staff in resolving training issues, implementing training changes, retrieving requested data, and managing daily operationsPartner with analysts on training changes to ensure effective execution and maintenance of training strategiesParticipate in design sessions and councils to understand project goals and workflows, then create tip sheets and update curriculumCreate tip sheets and embed curriculum for non Epic third party systems such as SOFTBankWork with stakeholders, business leaders, and end users to ensure training meets business and clinical needsParticipate in weekly team meetings and maintain regular communication with team membersReview training rollout status and open issues with leadership on an ongoing basisDevelop a working knowledge of organizational policies, procedures, and operations