A Director of Training and Development is responsible for managing all staff training and professional development programs for an employer or organization. Decides the training requirements of the organization and designs training programs that address staff needs. May also be partially responsible for determining the strategic goals of the organization. Supervises training managers and training staff and evaluates training impact.
To advance community health through a strong network of health centers and other safety net providers.
COMPANY BACKGROUND
The Iowa Primary Care Association (Iowa PCA) has supported Iowa's community health centers since 1988 to expand access to affordable, high quality, integrated care. The Iowa PCA, along with our sister companies INConcertCare (INCC) and IowaHealth+ (IH+), provides training, technical assistance, and shared services opportunities in quality improvement, value-based care, health information technology, and other areas. We have expanded our services through a new partnership with the Iowa Department of Health and Human Services to serve as the new statewide Behavioral Health Administrative Service Organization (BH-ASO), providing an opportunity to expand our efforts and connection to the broader behavioral health safety net.
PURPOSE OF POSITION
As Iowa PCA expands its services, partnerships, and statewide impact, the organization requires dedicated leadership to: Align people strategies with organizational priorities and long-term goals. Develop scalable HR systems and infrastructure that support future growth. Strengthen leadership effectiveness and workforce capability. Improve employee engagement, retention, and organizational culture. Ensure consistency, compliance, and operational excellence across all people operations. Build trust-based relationships throughout the organization and strengthen alignment between employees, leaders, and the Executive Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. Serve as the Iowa PCA's senior human resources leader and strategic advisor, aligning workforce initiatives with organizational goals, priorities and long-term sustainability. Lead the development and implementation of workforce, talent and organizational development strategies that support employee engagement, retention, succession planning and effectiveness. Provide leadership, direction and oversight of human resources functions, including employee relations, talent acquisition, onboarding, performance management, compensation, benefits and workforce development. Advise organizational leaders on workforce planning, organizational design, employee relations matters, performance management, workplace investigations, conflict resolution and change management initiatives. Design, document, and implement scalable HR processes that create consistency, efficiency, and accountability throughout the employee lifecycle. Ensure compliance with applicable federal, state, and local employment laws, regulations and organizational policies. Lead, develop, and evaluate a team of staff, consultants, contractors, and other assigned personnel to ensure effective delivery and alignment with organizational priorities. Oversee compensation, benefits, leave administration, workforce reporting, and related human resources programs to support compliance, employee attraction and retention, organizational sustainability, and data-informed decision making. Provide strategic oversight of employee training, leadership development, workforce education, and professional development programs that strengthen employee capability, organizational effectiveness, and long-term workforce capacity. Direct workforce development initiatives, partnerships, and programs that strengthen workforce pipelines, career pathways, stakeholder engagement, and healthcare workforce capacity while advancing organizational and industry workforce priorities. Perform other duties and responsibilities as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's Degree in Human Resources, Business Administration, Organizational Leadership, or related field. Minimum five years of progressive human resources experience. Minimum three years of leadership or supervisory experience. Demonstrated success advising senior leaders on employee relations, workforce planning, organizational development, and change management. Strong knowledge of employment law, HR compliance, and HR best practices. SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred. Experience in healthcare, behavioral health, public health, nonprofit, association, or mission-driven organizations preferred. Required Skills Experience with HRIS administration, workforce analytics, and process improvement initiatives. Exceptional communication, coaching, facilitation, and relationship-building skills. Ability to build trust and influence at all levels of the organization.
SUPERVISORY RESPONSIBILITIES
Human Resource Consultants Workforce consultant Recruitment Specialist Why join us? The opportunity to make an impact on the healthcare of Iowans Great benefits including affordable healthcare plans, dental, vision, 401K with employer match, generous PTO package, paid parental leave, life insurance, and education discounts Iowa Primary Care Association Core Values Accountable, Collaborative, Deliberate, Proactive, Respectful, Transformative Learn more about the Iowa PCA at www.iowapca.org
